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Information Technology Specialist

Company: Paladin Consulting, Inc
Location: Dallas
Posted on: January 16, 2022

Job Description:

Job Title: Information Technology Specialist
Work Location: Dallas, TX
Duration: 6-month contract to hire
Education/Experience Required: Minimum of 3 years of experience in information system and telecommunications experience. Network management experience required.

Job Description : Responsible for the oversight, planning, technical and network support for Information Technology Services at a fast-paced, surgical-focused hospital.
IT Services' efforts will be in coordination with the hospital's corporate IT group.
The successful candidate will be able to demonstrate high levels of customer service and successful project management.
They will have a professional demeanor, communicate well with others and can handle rapidly changing priorities with patience and flexibility.
This is a fast-paced environment.
The successful candidate will be able to give examples of taking the initiative to solve and prevent problems that would impact the facility's ability to safely deliver patient care or that would impact revenue.
Must have the demonstrated ability to work with all levels of employees from frontline staff to senior level executives as well as all ranges of technical capabilities from novice to expert are required skill.
Responsibilities : Provide and maintain a very stable IT environment to ensure little disruption to patient care activities.
Provide adept support of an IT infrastructure that includes Windows desktops, LAN, MS server environment, phone systems, clinical systems, and other related technology as determined by the business and in compliance with established IT standards and protocols.
Daily responsibilities will include:
Promoting high levels of customer satisfaction with the IT operations by timely issue resolution and proactive communication with the customers.
Providing support and troubleshooting for technical issues with software and hardware, networks, phone systems and clinical systems.
Coordinate efforts with technical vendors in support of the facility
Technical Support to include: General understanding of HL7 interfaces
Windows XP, Windows 7 and Office 2000/2003/2007/2010

Skills & Qualifications : Minimum of 3 years of experience in information system and telecommunications experience. Network management experience required.
Healthcare experience required.
A+, MCP or MCSE certifications desired.
Ability to work a flexible schedule based on the needs of the hospital.
Two years' experience with Active Directory, Microsoft Windows 2000/XP/2003, VPN, Exchange Environment, MS Office Suite, and Windows operating systems.
Familiarity with Cerner Millennium electronic health records desired.
Advanced Hardware Support experience is required.
Healthcare experience is a plus as well as an understanding of HIPAA and security protocols to protect Protected Health Information.
Prior call center experience, knowledge of ITIL and project management is preferred.
Strong verbal and written communication skills.
System design and analysis experience.
Strong analytical skills.
Strong multi-tasking and prioritization skills.
Be able to interact effectively with people from all social echelons.
Must have a high degree of flexibility to alter plans or change tasks at any given moment
Familiar with industry standard networking equipment.
For more information or to view other opportunities, visit us at www.paladininc.com.
Paladin Consulting is an EEOC employer.

Keywords: Paladin Consulting, Inc, Dallas , Information Technology Specialist, IT / Software / Systems , Dallas, Texas

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