Staff Software Engineer - DevOps (Delighted)
Company: Qualtrics
Location: Dallas
Posted on: June 25, 2022
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Job Description:
The Qualtrics XM Platform--- is a system of action that helps
businesses to attract customers who stay longer and buy more, to
engage and empower employees to do the best work of their lives, to
develop breakthrough products people love, and to build a brand
people can't imagine living without.Joining Qualtrics means
becoming part of a team bold enough to chase breakthrough
experiences - like building a technology that will be a force for
good. A team committed to diversity, equity, and inclusion because
of a conviction that every voice holds value, with a vision for
representation that matches the world around us and inclusion that
far exceeds it. You could belong to a team whose values center on
transparency, being all in, having customer obsession, acting as
one team, and operating with scrappiness. All so you can do the
best work of your career.We believe every interaction is an
opportunity. Are we yours?Delighted is a Qualtrics company that
provides the fastest and easiest way to gather customer feedback
and put it into the hands of those who can act on it. Using a
single question and an open-ended comment box, Delighted helps
companies align customers' needs with business growth, measure the
customer voice over time and keep customers coming back. 2,500+
organizations worldwide rely on Delighted to collect, analyze, and
act on customer feedback.We are a small design-driven team, focused
on impeccable user experience. Simplicity, quality, and care inform
our decisions and processes. We believe in a collaborative,
feedback-rich design process, and feel that excellent experiences
can only come from teams who care deeply.**About you**You are a
seasoned DevOps Engineer who evaluates all of your work through the
lens of user experience. You've successfully worked on
infrastructure and development tooling for several different
products but you also love to work directly on product features
from time to time. You prioritize reliability and security.**What
you'll work on**As our first DevOps engineer, you'll own our
infrastructure and development tooling and take the lead on
designing a resilient and scalable system. You will collaborate
closely with the entire engineering team, who will work alongside
you on a range of DevOps projects, including:+ Enhancing systems to
be scalable, automated and well-documented.+ Improving security at
all layers of the system, including VPC and firewalls.+ Migrating
production backend services such as MySQL, Redis + Elasticsearch,
with minimal or no downtime.+ Provisioning fast staging and CI
environments.+ Aggregating logs and providing tools for engineering
to track down bugs.+ Running and optimizing our email delivery
infrastructure.Our team is versatile, so you will be able to tackle
a wide range of projects, including product feature work in our
Rails app. We want DevOps to be a shared effort across the
engineering team at Delighted - with you as the owner and
leader.**Technical background**+ We run our infrastructure on AWS.
You have managed and optimized AWS deployments at scale and you
have expertise with AWS network security.+ On the application tier,
we run Ruby on Rails. You have experience building features for and
managing large Ruby applications at scale.+ On the database tier,
we use AWS managed MySQL, Elasticsearch and Redis. You know how to
operate these systems reliably at scale.+ The glue between our
front-end and back-end is HTTP, so you should have a solid
understanding of this part of the stack including: cookies,
caching, AJAX, cross-domain sharing, security issues, etc.+ We
write automated tests for all our code. You have expertise running
reliable CI and staging environments for developers.+ We send lots
of emails. Experience with sending email at scale is a plus,
including an understanding of authenticated email standards
including DKIM, SPF and DMARC.+ BS/MS in Computer Science or a
related technical field.+ 5+ years of relevant engineering
experience.**How to apply**If you're interested, please send your
resume with a link to your Github account and any products you've
worked on recently of which you are particularly proud.**U.S Pay
Transparency**The base pay range for this position in the US is
$146.0k - $277.0k per year; however, base pay offered may vary
depending on location, job-related knowledge, education, skills,
and experience. A sign-on bonus and restricted stock units may be
included in an employment offer, in addition to a range of medical,
financial, and other benefits, based on eligibility
criteria.Qualtrics is an Equal Opportunity employer. Individuals
seeking employment at Qualtrics are considered without regard to
race, color, religion, national origin, age, sex, marital status,
ancestry, physical or mental disability, veteran status, or sexual
orientation.
Keywords: Qualtrics, Dallas , Staff Software Engineer - DevOps (Delighted), IT / Software / Systems , Dallas, Texas
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