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Senior Technical Program Manager - IT

Company: Twitter
Location: Dallas
Posted on: September 24, 2022

Job Description:

Company Description

Twitter is what's happening and what people are talking about right now. For us, life's not about a job, it's about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we'll do what's right (not what's easy) to serve the public conversation.

Job Description

What You'll Do

As a Technical Program Manager, you'll rely on your versatile expertise to lead all aspects of projects within a program, from defining requirements to evaluating the finished product! As a member of a cross-functional team, you'll work with customers to define requirements and project scopes, manage scheduling and risks, test & review solutions and generate analytic reporting. As a trusted business partner, you'll develop and manage relationships across the various business and technical teams, with a focus on delivering on-time, on-budget using first-time right solutions. Using your leadership and collaboration skills, you'll drive process improvements, develop strategic project/product roadmaps and drive project prioritization to increase efficiency and effectiveness of the program.


  • Develop program requirements and goals through collaborating with business, technology, and engineering stakeholders to identify business, functional and/or process problems
  • Prioritize program goals, develop short and long-term roadmaps and identify & measure risks
  • Identify and analyze key metrics and performance indicators; develop strategies & tactics and implement necessary changes for improvement based on quantifiable and qualitative analyses
  • Work closely with software engineers, product managers, business analysts, product operation managers, security professionals and business stakeholders to move products and features through the SDLC pipeline from ideation to launch
  • Manage project schedules, perform risk analyses, and clearly communicate statuses to project stakeholders

    • B.S. in Computer Science or a related technical subject area, or equivalent experience
    • 7+ years' program management experience including shipping complex production systems that run on a public cloud
    • 5+ years' experience working with cloud computing technologies
    • Strong Program management (PM) experience in cross-organization scenarios
    • Experience developing analytical and business reporting and matrices for diverse audiences
    • Experience collaborating with geographically dispersed, diverse, and virtual teams
    • Ability to build and develop relationships with customers, peer groups, technologists, and business leaders
    • A customer service attitude with focus on developing and improving data and analytics technology
    • Experience within enterprise-scale environments and/or highly regulated industries
    • Willing to embrace and enrich Twitter's culture of emotional intelligence, collaboration, and passion

      Additional Information

      A few other things we value:
      • Challenge - We solve some of the industry's hardest problems. Come to be challenged, learn, and thrive as an engineer.
      • Diversity - Diversity makes us a better organization and team. We value diverse backgrounds, ideas, and experiences.
      • Work, Life, Balance - We work hard, but we believe with hard work should come balance.
        We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

Keywords: Twitter, Dallas , Senior Technical Program Manager - IT, IT / Software / Systems , Dallas, Texas

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