Sr. ServiceNow Developer

Company: HexaQuEST Global
Location: Dallas
Posted on: March 21, 2023

Job Description:

Mandatory Need:

• 
  
• Candidate should have Developer certification, Please attach along with submission
  
• Candidate should be comfortable to do coding in PDI, during the interview process.
  
• Mode of interview will be Video, with proper clarity.
  
• Please cross check with your candidates, if you already submitted and please resubmit.
  
  
  
  Requirements:
  
  
  • 
    
  • ServiceNow - ITSM, ITOM, CSM, ITAM
    
    
    Role overview:
    
    
    • 
      
    • Responsible for Designing, Implementing & Developing ServiceNow modules (ITSM, ITOM, ITAM, CSM)
      
    • Support and collaborate with process owners, enhancing core applications and ensuring delivery and on-going support of IT solutions.
      
    • Should provide technical expertise to evaluate the impacts and links between structure, people, process and technology
      
    • The ServiceNow Tech Lead is accountable for configuring and setting up ServiceNow ITSM, ITAM, ITOM & CSM modules to Prodapt's clients
      
      
      What we're looking for:
      
      
      • 
        
      • Hands-on development experience in the ServiceNow platform notably CSM, ITSM, ITOM, ITAM
        
      • Deep understanding of the key technologies used building ServiceNow integration solutions including Integration Hub, SSO, Rest services etc.
        
      • Should have built and applied insight about emerging technology, including ServiceNow roadmap capabilities, to develop and deliver new digital solutions
        
      • Experience with Agile and Scrum development approaches
        
      • Strong experience in Integrations with 3rd party tools using (web services, SOAP, email, MID, etc).
        
      • Experience in loading data into SNOW from third party system using Web Services and Import Sets.
        
      • Should have experience at UI Scripting, UI Action UI Policy, UI Macro, Business Rules, Workflow development, service-now admin, Reporting in ServiceNow SQL, Database view in ServiceNow
        
      • Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies
        
      • Should be able to create technical documentation for reference and reporting
        
      • Hands-On experience on MID Server Integrations
        
      • Implementation experience in ServiceNow Discovery & ITAM modules
        
      • Hands-on experience in hardware/ software asset reconciliation
        
      • Experience in installing HAM/SAM Modules
        
      • Knowledge on ITIL modules such as Incident, Problem, Change & Request fulfilment
        
      • Hands-on experience in Creating and maintaining API's and data integration processes between ServiceNow and other services.
        
      • Should be able to build customized dashboards and reports based on client's requirements
        
      • Implementation and customization of CSM Portal, Agent Workspace and Service Portal
        
      • Having knowledge on TSM, ITOM Event Management, Health Log Analytics, Metrics Intelligence modules are preferred
        
      • Should have experience in deploying packages across test/prod instances
        
      • Having ATF experience is preferred
        
      • Must have interest to coach/mentor junior engineers and deliver assigned tasks
        
      • Should have good slide preparation and presentation skill
        
      • Note: Candidate should be willing to learn new modules in ServiceNow and deliver as per Project requirements
        
        

Keywords: HexaQuEST Global, Dallas , Sr. ServiceNow Developer, IT / Software / Systems , Dallas, Texas