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Sr. ServiceNow Developer

Company: HexaQuEST Global
Location: Dallas
Posted on: March 21, 2023

Job Description:

Mandatory Need:

  • Candidate should have Developer certification, Please attach along with submission
  • Candidate should be comfortable to do coding in PDI, during the interview process.
  • Mode of interview will be Video, with proper clarity.
  • Please cross check with your candidates, if you already submitted and please resubmit.


    • ServiceNow - ITSM, ITOM, CSM, ITAM

      Role overview:

      • Responsible for Designing, Implementing & Developing ServiceNow modules (ITSM, ITOM, ITAM, CSM)
      • Support and collaborate with process owners, enhancing core applications and ensuring delivery and on-going support of IT solutions.
      • Should provide technical expertise to evaluate the impacts and links between structure, people, process and technology
      • The ServiceNow Tech Lead is accountable for configuring and setting up ServiceNow ITSM, ITAM, ITOM & CSM modules to Prodapt's clients

        What we're looking for:

        • Hands-on development experience in the ServiceNow platform notably CSM, ITSM, ITOM, ITAM
        • Deep understanding of the key technologies used building ServiceNow integration solutions including Integration Hub, SSO, Rest services etc.
        • Should have built and applied insight about emerging technology, including ServiceNow roadmap capabilities, to develop and deliver new digital solutions
        • Experience with Agile and Scrum development approaches
        • Strong experience in Integrations with 3rd party tools using (web services, SOAP, email, MID, etc).
        • Experience in loading data into SNOW from third party system using Web Services and Import Sets.
        • Should have experience at UI Scripting, UI Action UI Policy, UI Macro, Business Rules, Workflow development, service-now admin, Reporting in ServiceNow SQL, Database view in ServiceNow
        • Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies
        • Should be able to create technical documentation for reference and reporting
        • Hands-On experience on MID Server Integrations
        • Implementation experience in ServiceNow Discovery & ITAM modules
        • Hands-on experience in hardware/ software asset reconciliation
        • Experience in installing HAM/SAM Modules
        • Knowledge on ITIL modules such as Incident, Problem, Change & Request fulfilment
        • Hands-on experience in Creating and maintaining API's and data integration processes between ServiceNow and other services.
        • Should be able to build customized dashboards and reports based on client's requirements
        • Implementation and customization of CSM Portal, Agent Workspace and Service Portal
        • Having knowledge on TSM, ITOM Event Management, Health Log Analytics, Metrics Intelligence modules are preferred
        • Should have experience in deploying packages across test/prod instances
        • Having ATF experience is preferred
        • Must have interest to coach/mentor junior engineers and deliver assigned tasks
        • Should have good slide preparation and presentation skill
        • Note: Candidate should be willing to learn new modules in ServiceNow and deliver as per Project requirements

Keywords: HexaQuEST Global, Dallas , Sr. ServiceNow Developer, IT / Software / Systems , Dallas, Texas

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