Technical Solutions Architect, Service Provider (Americas)
Posted on: November 18, 2023
As a member of the Cisco Meraki community, you'll quickly learn
the phrase 'Meraki Magic' - a term we use to describe the
intangible yet palpable feeling of our spirited culture. Employees
have described 'Meraki Magic' as "doing things in a way that have
never been done before" and "the people". The magic that Merakians
bring to the table is woven into the fabric of our unique culture
and reflected in both our products and values.
Our four core values: 'care deeply', 'everybody in', 'simplify
everything', and 'be brave', shape our innovative and welcoming
work culture. As a leader in cloud-managed IT, Cisco Meraki offers
employees the opportunity to become bold future-shapers at the
forefront of technology.
What You Will Do
We are looking for a highly motivated, technically savvy and
passionate individual to become the next rising star on our Service
Provider (SP) team. In this role, your primary responsibility will
be to team up with a hard-performing Strategic Sales Manager to
carry out technical pre-sales activities for sell-to and
sell-through SP opportunities.
The Meraki technology specialist on these deals; architecting
managed WiFi, switching and security offerings for Service
Providers to sell to their customers. This role is unique in that
it is hands on throughout the process as you put your designs and
our products to the test. Part of your role will also include
technical enablement of customers' sales, operations, and marketing
teams as well as support to automate provisioning tasks.
Who You Are
You have direct customer-facing experience preferably in the
service provider industry. This role generally works remotely and
travels up to 50% to customer sites and regional corporate offices.
Sound exciting? Read on for technical requirements.
- Routing and switching; experienced level knowledge of L2 and L3
- Security architecture; VPN and next-generation firewalls
- WLAN technologies including Wifi6, Wave 2, and Hotspot 2.0
- RF engineering
- SD-WAN (commercial and enterprise customers)
- Multi-site campus LAN and network design
- RADIUS and 802.1X
- Quality of Service design
- OSS & BSS integration
- BYOD architectures (Clearpath, Cisco ISE, Bradford) and
onboarding devices to corporate networks
- Professional level certification required and must include one
or more of the following: CCNP, CCDP, CCIE, CWNP, JNNA, JNCP,
JNCIA, JNCIS, JNCIP, JNCIE-ENT, ACMA, ACMP, ACMX, ACDX, ACSP, AWMP,
- Managed Service creation
Life at Cisco Meraki: Work How You Feel Most Empowered
Our hybrid work model prioritizes work-life balance by offering
employees the flexibility and autonomy to work outside of the
office, or in-person with their team. We believe that if employees
work how they feel most empowered, everyone benefits, including our
We offer exciting benefits and perks, including Paid-Time-Off
(PTO), Volunteer-Time-Off (VTO), and on-site health and wellness
opportunities, among many other perks. Our goal is to support the
To learn more about benefits and perks offered at Cisco Meraki
click here .
Need to be authorized to work in the U.S. without requiring
sponsorship now or in the future.
At Cisco Meraki, we're challenging the status quo with the power of
diversity, inclusion, and collaboration. When we connect different
perspectives, we can imagine new possibilities, inspire innovation,
and release the full potential of our people. We're building an
employee experience that includes appreciation, belonging, growth,
and purpose for everyone.
Cisco is an Affirmative Action and Equal Opportunity Employer and
all qualified applicants will receive consideration for employment
without regard to race, color, religion, gender, sexual
orientation, national origin, genetic information, age, disability,
veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis,
qualified applicants with arrest and conviction records.
Message to applicants applying to work in the U.S. and/or
When available, the salary range posted for this position reflects
the projected hiring range for new hire, full-time salaries in U.S.
and/or Canada locations, not including equity or benefits. For
non-sales roles the hiring ranges reflect base salary only;
employees are also eligible to receive annual bonuses. Hiring
ranges for sales positions include base and incentive compensation
target. Individual pay is determined by the candidate's hiring
location and additional factors, including but not limited to
skillset, experience, and relevant education, certifications, or
training. Applicants may not be eligible for the full salary range
based on their U.S. or Canada hiring location. The recruiter can
share more details about compensation for the role in your location
during the hiring process.
U.S. employees have access to quality medical, dental and vision
insurance, a 401(k) plan with a Cisco matching contribution, short
and long-term disability coverage, basic life insurance and
numerous wellbeing offerings. Employees receive up to twelve paid
holidays per calendar year, which includes one floating holiday,
plus a day off for their birthday. Employees accrue up to 20 days
of Paid Time Off (PTO) each year and have access to paid time away
to deal with critical or emergency issues without tapping into
their PTO. We offer additional paid time to volunteer and give back
to the community. Employees are also able to purchase company stock
through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on
top of their base salary, which is split between quota and
non-quota components. For quota-based incentive pay, Cisco pays at
the standard rate of 1% of incentive target for each 1% revenue
attainment against the quota up to 100%. Once performance exceeds
100% quota attainment, incentive rates may increase up to five
times the standard rate with no cap on incentive compensation. For
non-quota-based sales performance elements such as strategic sales
objectives, Cisco may pay up to 125% of target. Cisco sales plans
do not have a minimum threshold of performance for sales incentive
compensation to be paid.
Keywords: Cisco, Dallas , Technical Solutions Architect, Service Provider (Americas), IT / Software / Systems , Dallas, Texas
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