Senior Client Solutions Architect Associate - Payments
Company: JPMorgan Chase & Co.
Location: Plano
Posted on: April 1, 2026
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Job Description:
Description Be the catalyst at the intersection of technology
and sales to tailor cutting-edge products that fit client
challenges. As a Senior Client Solutions Architect Associate in
Merchant Services, you contribute significantly to a team that
innovates and supports the sales process in architecting
comprehensive product solutions for clients with complex
challenges. Draw on client feedback and support the channeling,
modification, and technical design and adaptation of large-scale
solutions. In this role you are a significant contributor to a team
that bridges strategy with execution to drive client adoption and
grow revenue. This role requires both technical expertise in
payment solutions and strong analytical skills to optimize
adoption, advocate for program needs, and drive continuous
improvement. Working cross-functionally with Product, Sales,
Solution Architecture and Implementations, you will analyze
feedback and collaborate internally to develop viable solutions
that add value to clients with complex challenges. Job
responsibilities Executes the configuration and modification of the
firm’s existing products and solutions, often in partnership with
Technology, to fit complex client use cases Develops training and
collateral to support the Sales team Oversees the aggregation and
analysis of relevant client and market data to support the
Solutions team in delivering impactful solutions Engages with
technical roles on the client team to field and answer product
queries Support the development of internal playbooks, governance
models and reporting frameworks to improve scalability and
operational efficiency of the program Collaborate
cross-functionally to ensure alignment of priorities, troubleshoot
adoption barriers and advocate for program needs Analyze insights
from client feedback and adoption data to identify opportunities to
refine our payment solutions; collaborate with solution
architecture experts to redefine solution-oriented success Support
the aggregation and analysis of relevant client and market data to
support the Solutions team in delivering impactful solutions
Required qualifications, capabilities, and skills 3 years of
experience or equivalent expertise working across a broad set of
related products Proficient technical knowledge of the cluster of
products and exposure to the sales cycle Experience working with
clients in a technology field and interfacing with engineers
Demonstrated prior experience working in a highly matrixed and
complex organization Experience supporting the technical design of
products or technology applications 3 years of experience or
equivalent expertise in solving complex problems within
cross-functional teams with diverse priorities Strong analytical
skills with the ability to interpret data, extract insights and
effectively communicate themes with a senior audience
Client-focused mindset, advocating for seamless experiences and
best-in-class service A keen interest in learning about technical
system workflows and product integrations Proficiency in Microsoft
Word, Excel, SharePoint and PowerPoint Preferred Qualifications,
Capabilities, and Skills: Experience with Salesforce reporting
Keywords: JPMorgan Chase & Co., Dallas , Senior Client Solutions Architect Associate - Payments, IT / Software / Systems , Plano, Texas
