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Quick Estimate Reviewer

Company: GAINSCO
Location: Dallas
Posted on: February 16, 2020

Job Description:

Are You Driven? We are. GAINSCO Inc., is a property and casualty insurance holding company. Through our insurance brand, GAINSCO Auto Insurance, we concentrate our efforts on the nonstandard personal automobile market, specializing in minimum-limits personal auto insurance. GAINSCO was established in 1978 as a Texas corporation and is based in Dallas, Texas. Our insurance operations are conducted through MGA Insurance Company Inc., a Texas corporation. Career Opportunity: Gainsco Auto Insurance has an immediate opening in our Dallas, TX office for a Material Damage Desk Reviewer. This position will support our auto claims teams in Arizona, Florida, Georgia, New Mexico, Oklahoma, South Carolina, Tennessee, Texas, Virginia, Alabama, and Utah. Job Purpose: Receive and review vehicle photos in order to assess loss related damages. Write estimates for assessed damages and ensure that they are accurate, timely, and compliant. Receive and review estimates completed by shops, independent adjusters, appraisers, or other sources and determine the accuracy of assessed damages. Deliver an excellent level of service to our customers while maintaining high standards of performance. Responsibilities:

  • Review photos received by customers, shops, or other sources in order to produce an estimate which includes all confirmed damage related to the reported loss.
  • Review estimates written by shops or Independent Appraisers and ensure that they include all confirmed damage related to the reported loss.
  • Prioritize and efficiently plan to complete assignments in a timely manner
  • Utilize estimating software to properly evaluate, document, and estimate damages
  • Negotiate with the customers shop of choice to achieve a fair cost of related repairs
  • Accurately assess whether a vehicle is repairable or a total loss
  • Successfully communicate the claims process to the customer
  • Effectively guide the customer through the rental process until completion of the repair
  • Settle claims appropriately within the assigned authority level
  • Deliver a superior level of customer service
  • Coordinate successfully with peers and leaders from other departments
  • Achieve and maintain appropriate technical expertise
  • Demonstrate consistent standards of performance based on Best Claims Practices
  • Other duties as assigned that support the success of the Material Damage operation Job Requirements:
    • Minimum of 2-3 years of experience in writing auto damage appraisals
    • Ability to demonstrate a proper level of auto appraisal technical skills
    • Experienced user of software estimating systems
    • Excellent written and verbal communication skills
    • Ability to prioritize, manage time, and work efficiently
    • Effective negotiation skills
    • Requirement to successfully complete state adjuster licensing in all assigned states
    • Valid Appraiser or Adjuster License in assigned territory states required
    • Pass required Material Damage training and calibration exercises
    • Bilingual (English/Spanish) is a plus
    • I-Car training and ASE Certification is a plus
    • CCC ONE estimating experience is a plus Compensation: Competitive salary commensurate with experience. Annual bonus potential. Excellent benefits package: medical, dental, vision insurance, life insurance, short term and long term disability insurance, 401K, Paid Vacation and Holidays. EOE.

Keywords: GAINSCO, Dallas , Quick Estimate Reviewer, Other , Dallas, Texas

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