DallasRecruiter Since 2001
the smart solution for Dallas jobs

Client Service Director

Company: JPMorgan Chase Bank, N.A
Location: Dallas
Posted on: September 17, 2020

Job Description:

Let employers find you

As a Client Service Director, you will partner and collaborate with sales, product development, technology, operations and various functional partners to enhance and differentiate the overall client experience through a series of strategic changes to position client service as a strategic asset. This ideal leader possess’ both deep experience managing a global complex client facing organization as well as demonstrated success driving scale, efficiency and control. This position also must align results and resources to support overall financial plans and goals of the organization.. Drive the Client Experience. § Modernize the client experience by understanding client needs and applying the appropriate solutions. § Provide strategic guidance to drive value- added solutions for clients. § Deliver client needs and best interests with those of the firm while driving a strong controls framework. Lead the Business. Ability to analyze complex situations, develop associated action plans and lead teams to achieve key objectives. Manage by the data with a proven ability to define outcomes and drive accountability to achieve results. § Partnering with our technology organization, deliver a technology strategy that simplifies client engagement activities, automates manual tasks and delivers a client-centric engagement with clients at every touch point. § Provide key input to shape digital tools that drive more efficient and meaningful client experiences. § Provides critical thinking and creative solutions to drive scale, efficiency and control.. § Fosters an environment where risk/control issues are escalated and trends are anticipated and identified. Lead a Global Team. § Applies a global perspective in establishing direction for the team. § Develop diverse talent and positions the workforce with skills of the future. § Runs disciplined performance, promotion and compensation processes. § Evaluates and delivers related staff capabilities, focusing on current and anticipated demands. § Successfully coach front line managers through transformation transitions and drive adoption for their team. About You. § Bachelor’s degree & / or 15+ years equivalent work experience. § Dynamic, high-energy leader passionate to drive the organization forward. § Deep experience managing a large complex client facing front office function. § Demonstrated success implementing transformational change. § Outstanding ability to convey senior leadership messages in both verbal and written form. § Management of a large multi-million dollar budget with demonstrated results. § Experience in process standardization and global best practices across segments and regions. Demonstrated experience in operational design of client facing support models. About Us. JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.. Equal Opportunity Employer/Disability/Veterans. About the Team. Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.. Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.. Get job updates from JPMorgan Chase Bank, N.A.. One of the most respected companies in the world, Chase offers experienced professionals like you an array of opportunities to take your .... Thousands of employers search for candidates on Indeed

Keywords: JPMorgan Chase Bank, N.A, Dallas , Client Service Director, Other , Dallas, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Custodial Services Worker - BSWH - LakePointe
Description: Job Description: 10 10 Overview Aramark NYSE: ARMK proudly serves the world 38 039 s leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, (more...)
Company: Aramark
Location: Rowlett
Posted on: 09/20/2020

Echocardiographer - PRN
Description: Job Description: 10 10 Description Summary: This is a PRN position and does not have a set
Company: CHRISTUS Health
Location: Tyler
Posted on: 09/20/2020

Telemarketing Reps
Description: Our organization is Expanding quickly and we are looking for several people who are inspired and active self starters to join our business. You are going to be a major part to our success as our Customer (more...)
Company: Logansinc
Location: Mansfield
Posted on: 09/20/2020


High Demand For Quality Window Pros - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Tyler
Posted on: 09/20/2020

Sr Application Developer
Description: The Digital S/W Eng Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and (more...)
Company: Citi
Location: The Colony
Posted on: 09/20/2020

Patient Access Rep I -Registration
Description: Job Description: 10 10 Description Summary: Registers patients
Company: CHRISTUS Health
Location: Tyler
Posted on: 09/20/2020

Patient Account Rep I
Description: Job Description: 10 10 Description
Company: CHRISTUS Health
Location: Tyler
Posted on: 09/20/2020

Systems Architect Security
Description: Job Description Important Note: During the application process, ensure your contact information email and phone number is up to date and upload your current resume when submitting your application for (more...)
Company: Wells Fargo Bank
Location: Rowlett
Posted on: 09/20/2020

Seasonal Power Equipment Operator - DFW2 - Make up to $22 per hour!
Description: Position Description br br This role may be required to drive powered equipment, however no experience is required as we provide training on-site. br br Starting Base Pay: 14.25 br br Walmart (more...)
Company: Walmart Stores
Location: Mansfield
Posted on: 09/20/2020

Line Operator-entry Level
Description: Your application is kept on file for 60 days you
Company: Sanderson Farms, Inc
Location: Tyler
Posted on: 09/20/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Dallas RSS job feeds