Director of Event Services (Banquets) in DALLAS , Texas
Thompson Dallas part of Hyatt Corporation will make its Texas
debut at The National, a 52 story building boasting a
midcentury-modern hexagon design, rising prominently above the
Dallas skyline. Designed to encompass an entire city block,
Thompson Dallas will offer 219 guestrooms including 52 suites, 2
defining dining options and 20,000 sq feet of stunning event space.
Other amenities will include a resort style pool, custom curated
fitness facility, spa, and dog park. Thompson Dallas will bring
guests and community together through an inspired tribute to
history, design and culture.
Our Hyatt Culture is represented by our mission, values, and
goals through: Innovation, Respect, Service-Orientation and
Inclusion. Innovative, Hyatt employees are forward thinking and
passionate as we seek new ways to advance in the hospitality
industry. Respect, Hyatt employees are inspired by team spirit and
camaraderie. Service-Oriented, Hyatt employees are customer focused
by providing authentic hospitality in every way every time.
Diversity and Inclusion, Diversity is an integral part of who we
are and what we represent.
Goal of the Director of Event Services (Banquets) : Effectively
and proactively monitors the daily functions of the (Banquet)
Events Department. This is including providing support and guidance
to the entire banquet team. This also includes working and
communicating closely with all relevant hotel departments and to
ensure a successful and effective event resulting in a positive
The Director of Event Services (Banquets) Responsibilities may
Supports and Manages the Events Department while working closely
with the Food and Beverage Director and other hotel departments.
Leadership responsibilities may also include Convention Services
Set Up and Banquet Beverage.
Supervise, Empower, Lead, Coach and Motivate the Banquet team
including captains, food servers, and lead house attendants towards
achieving exceptional guest service results and complete associate
Ability to assist the hotel in reaching top box service scores
on our Meeting Planner surveys. Ensure thorough communication and
understanding with guests and other departments by reviewing
Banquet Event Orders. Responsible for the appropriate and timely
set up of all functions and meetings while maintaining standards of
food, beverage and meeting specifications
Responsible for proactively reviewing staffing and equipment
Responsible for ensuring coordination and execution of all
events with Culinary, Stewarding, Catering/CS, CS Floor and
Responsible for maintaining a high energy, positive,
Responsible for short and long term banquet functions in the
front and back of the house
Creates an environment establishing highest standards of quality
service and ensures implementation through effective hiring,
training development, promotion and continuous reinforcement.
Administrative tasks may include the facilitation of payroll,
reports, forecasts, point of sale procedures, inventory and budget
for food and beverage functions
Performing daily walk-throughs in banquet department and all
function space and storerooms to ensure full compliance with
Department of Health regulations and Thompson Dallas standards
Director of Event Services (Banquets) are an integral part of
the hotel's overall Food and Beverage team. Your colleagues will
work along with the Restaurant Manager, Executive Steward, Beverage
Manager, and Room Service Manager to ensure a successful Food &
Beverage Team. Experience in the previous mentioned areas will
guide you to the next step in your career path as an Assistant Food
& Beverage Director.
Hyatt associates work in an environment that demands exceptional
performance, yet reaps great rewards...whether it's career
opportunities, job enrichment or a supportive working environment.
If you are ready for this challenge, then we are ready for you.
Full Time Management Position that requires full flexibility,
including the ability to work weekends and holidays and a varied
A true desire to understand and anticipatethe needs of others in
a fast paced environment
Refined verbal and written communication skills
Must be proficient in general computer knowledge
Candidates should be extremely creative, innovative, detail
oriented and organized
Hotel experience and a thorough understanding of all levels of
Previous experience as a Banquet Director preferred
Must possess the following strengths: high energy,
entrepreneurial spirit, motivational leader, effective
communicator, strong developer and trainer and effective in
providing exceptional customer service
Primary Location: US-TX-Dallas
Pay Basis: Yearly
Job Level: Full-time
Hyatt is an equal employment opportunity and affirmative action
employer. We do not discriminate on the basis of race, color,
gender, gender identity, sexual orientation, marital status,
pregnancy, national origin, ancestry, age, religion, disability,
veteran status, genetic information, citizenship status or any
other group protected by law.