DallasRecruiter Since 2001
the smart solution for Dallas jobs

Work From Home - Experienced Tax Expert I

Company: Intuit
Location: Blooming Grove
Posted on: October 19, 2020

Job Description:

Overview

If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring

• College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax

• Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

• Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

• Prior tax preparation experience in a tax practice or retail setting required.

• PTIN required

• Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

• Strong customer service skills with ability to empathize and instill confidence

• Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

• Strong Research skills and the ability to quickly use online resources to find answers

• Critical thinking and problem solving

• Persistence and determination

• Willingness to utilize audio/visual tools to communicate with customers

- Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

- Friendly and reassuring on camera

• Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead

• This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

• Compiling/preparing tax returns for TurboTax Customers

• Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

• Communicate directly with the customer as needed

• Coordinate customer meetings and follow-up

• Communicate updates to credentialed tax experts on assigned customers

• Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

• Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

• Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

• Accurate and complete customer data entered in tax returns for credentialed tax expert review

• High quality customer interactions and experiences

• Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

• Proficient with technology and solid knowledge of computer operations and software.

• Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

• Document customer interactions

• Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Dallas , Work From Home - Experienced Tax Expert I, Other , Blooming Grove, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


91D Power-Generation Equipment Repairer
Description: Job Description Since the Army National Guard uses a plethora of electronic systems, power is essential to success. As the Power-Generation Equipment Repairer, you ll supply the power to run virtually (more...)
Company: National Guard
Location: Tyler
Posted on: 10/26/2020

12W Carpentry and Masonry Specialist
Description: Job Description Expand your construction skills and join the Army National Guard as a Carpentry and Masonry Specialist. You ll gain extensive, hands-on experience in the construction and maintenance (more...)
Company: National Guard
Location: Tyler
Posted on: 10/26/2020

Patient Care Tech, Wound Care, PRN, 8a-5p
Description: Job Description Details: Advancing Healthcare Together - The Future of Healthcare is in East Texas Representing the very best in healthcare, UT Health East Texas is comprised of 10 hospitals and more (more...)
Company: UT Health East Texas
Location: Tyler
Posted on: 10/26/2020


RRT,LTAC, PRN
Description: Job Description Details: Advancing Healthcare Together - The Future of Healthcare is in East Texas Why UT Health - East Texas Our People. Our people truly are our greatest strength. They make a massive (more...)
Company: UT Health East Texas
Location: Tyler
Posted on: 10/26/2020

12K Plumber
Description: Job Description Clean, running water and heat are necessities of life, and as a Plumber for the Army National Guard, you ll train for a career that will always be in demand. In this role, you (more...)
Company: National Guard
Location: Tyler
Posted on: 10/26/2020

RN, Registered Nurse Clinical Educator Emergency Services
Description: Description Summary: Responsible for the oversight and coordination of all formal clinical education programming within the Emergency Department
Company: CHRISTUS Health
Location: Tyler
Posted on: 10/26/2020

Deliver Eats With Uber Eats
Description: Deliver Eats with Uber Eats
Company: Uber Eats
Location: Tyler
Posted on: 10/26/2020

Medical Surgical Nurse (RN)
Description: Job Description: 10 10 Details: Advancing Healthcare Together - The Future of Healthcare is in East Texas Why University of Texas Health - East Texas Our People. Our people truly are our greatest (more...)
Company: UT Health East Texas
Location: Tyler
Posted on: 10/26/2020

Virtual Bilingual Spanish Patient Services Consultant in Houston
Description: A software development company is in need of a Virtual Bilingual Spanish Patient Services Consultant
Company: VirtualVocations
Location: Tyler
Posted on: 10/26/2020

Licensed Health Insurance Sales - Sell on the fastest growing Health Insurance platform
Description: Assurance has opened up 100 spots nationally for Licensed Health agents to join our platform by 10/31 br br Join the revolutionary ASSURANCE platform in time to have the best Open Enrollment Period (more...)
Company: ASSURANCE Independent Agents
Location: Tyler
Posted on: 10/26/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Dallas RSS job feeds