DallasRecruiter Since 2001
the smart solution for Dallas jobs

Tax Preparer

Company: Intuit
Location: Dallas
Posted on: November 23, 2020

Job Description:

Overview

If youre a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. Youll advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. Youll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring

* College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax

* Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

* Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

* Prior tax preparation experience in a tax practice or retail setting required.

* PTIN required

* Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

* Strong customer service skills with ability to empathize and instill confidence

* Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

* Strong Research skills and the ability to quickly use online resources to find answers

* Critical thinking and problem solving

* Persistence and determination

* Willingness to utilize audio/visual tools to communicate with customers

* Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

* Friendly and reassuring on camera

* Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead

* This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

* Compiling/preparing tax returns for TurboTax Customers

* Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

* Communicate directly with the customer as needed

* Coordinate customer meetings and follow-up

* Communicate updates to credentialed tax experts on assigned customers

* Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

* Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

* Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

* Accurate and complete customer data entered in tax returns for credentialed tax expert review

* High quality customer interactions and experiences

* Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

* Proficient with technology and solid knowledge of computer operations and software.

* Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

* Document customer interactions

* Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Dallas , Tax Preparer, Other , Dallas, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Get New Painting Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Tyler
Posted on: 11/24/2020

RN, CVICU, Full-Time, 7P- 7A
Description: Advancing Healthcare Together The Future of Healthcare is in East Texas Why UT Health - East Texas Our People. Our people truly are our greatest strength. They make a massive difference in the amazing (more...)
Company: UT Health East Texas
Location: Tyler
Posted on: 11/24/2020

Client Care Coordinator/.Scheduler
Description: Job Description:Conduct Care Consultations with potential Clients and family members. Client/Caregiver introductions and quality assurance visits with existing
Company: Home Instead
Location: Tyler
Posted on: 11/24/2020


Title Clerk
Description: The outdoors is a big place and just as it offers endless adventures, so does our company.Camping World is the premier one-stop-shop for everything RV. Along with RV parts and accessories, we also offer (more...)
Company: Camping World
Location: Tyler
Posted on: 11/24/2020

10k Bonus RN Emergency Department (Full-Time Night)
Description: JOB SUMMARY The Registered Nurse RN is a licensed professional who uses the BSWH nursing professional practice model to coordinate patient care delivery by the health care team. Using the nursing process, (more...)
Company: Baylor Scott & White Health
Location: Wylie
Posted on: 11/24/2020

Appointment Setting
Description: Are you a talented and motivated individual looking for a new interesting challenge or fresh opportunity We're on the lookout for new representatives in the nearby and surrounding areas To be part of (more...)
Company: Spora
Location: Tyler
Posted on: 11/24/2020

HOT TRAN$FER LEAD$ sent to your phone LIVE! BIG BUCK$! No travel!
Description: We do NOT merely save small business owners money on their merchant credit card processing fees. We ELIMINATE their fees entirely This can save your business owner
Company: Colorado Protection, LLC - zipCCfees
Location: Tyler
Posted on: 11/24/2020

Clinical Manager, Inpatient Rehabilitation, Tyler, Full-time, Days
Description: Job Description: Why UT Health - East Texas Our People. Our people truly are our greatest strength. They make a massive difference in the amazing care we provide every day. We work closely together (more...)
Company: UT Health East Texas
Location: Tyler
Posted on: 11/24/2020

Crude Oil Transport Driver
Description: Crude Oil Transport Driver Call 877 201-3024 or Apply Online Below Multiple Bonus Possibilities Local hauls Home Daily Great Benefits Position Overview Energy Transfer Partners (more...)
Company: Energy Transfer Partners
Location: Tyler
Posted on: 11/24/2020

CDL-A Dedicated Truck Driver
Description: USA Truck Dedicated Services Division is growing and expanding and now is the time to join We are now hiring Class A CDL Truck Drivers
Company: USA Truck
Location: Wylie
Posted on: 11/24/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Dallas RSS job feeds