DallasRecruiter Since 2001
the smart solution for Dallas jobs

RN Transfer Coordinator

Company: Baylor Scott & White Health
Location: Dallas
Posted on: November 23, 2020

Job Description:

JOB SUMMARY

The Transfer Coordinator Registered Nurse (RN) facilitates the transfer of patients to and within the Baylor Scott & White Health (BSWH) System. The primary purpose of the position is to facilitate physicians/consumers access to BSWH hospitals and physicians through the Transfer Center. Nurses in this role have accountability for providing excellent customer service which will result in enhanced customer satisfaction.

ESSENTIAL FUNCTIONS OF THE ROLE

Facilitates the coordination of patient's transfer with physicians, staff RNs, and other departments while meeting state and federal regulations (COBRA/EMTALA); plan of care to optimize patient outcomes and decrease length of stay in an unbiased, standardized manner.

Exemplifies highest level of customer service skills and etiquette with internal and external customers, striving to be friendly and helpful on each call and to answer call quickly.

Follows protocols to secure timely and accurate information from referring institutions and physicians and uses the information regarding patient needs, and the broad array of system resources, to optimize the value of the service for all System facilities.

Uses information from available electronic systems to provide direction to caller regarding patient disposition and contacts appropriate medical staff to accept patient. Contacts appropriate staff to secure bed for transferred patients.

Utilizes Care Coordination and Transfer Center Medical Director as a resource to appropriate transfer of patients and availability of services for optimal financial impact.

Ensures documentation is concise and meets standards utilizing all appropriate forms.

Assures Transfer Center calls will be processed in accordance with the standards and protocols. Monitors call wait times and assists all team members to identify strategies which promote short wait times and efficiency.

Assumes personal responsibly for raising referring physician customer satisfaction, increasing the number of new referring physicians and for growing the BSWH market share.

Oversees and supports the work of the Transfer Center Room Control Coordinator.

Provides follow-up calls and communications with both internal and external customers to meet the needs of the patient. Addresses concerns immediately to report issues consistent with the issue resolution standards.

KEY SUCCESS FACTORS

Knowledge and understanding of nursing and patient care standards and procedures.

Knowledge of laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care applicable to the area of assignment.

Knowledge of medical terminology; principles and practices of health promotion, risk reduction, illness and disease prevention and management; medications and drugs, common dosages, their physical and physiological effects, and possible adverse reactions.

Knowledge of medical and professional nursing ethics and patient privacy rights.

Must be able to communicate thoughts clearly, both verbally and in writing.

Ability to project a friendly and helpful image over the phone.

Interpersonal skills to interact with a wide-range of constituencies.

Must have critical thinking and problem-solving skills.

Ability to observe changes in the medical condition of patients and effectively communicate these changes to other nursing staff members and physicians/providers.

Ability to provide age-specific, quality, patient-centered care to all patients through the nursing process and standards of nursing practice with sensitivity and respect for the diversity of human experience and to develop, evaluate, implement and, as necessary, modify a patient care plan to meet the needs of individual patients.

General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.

LOCATION/FACILITY: Baylor University Medical Center, Dallas, Texas

For more information on the facility, please click our Locations link.

SPECIALTY/DEPARTMENT: Transfer Center

SHIFT/SCHEDULE: Full time mid-shift, 11:00 a.m. - 11:00 p.m., including weekends

BENEFITS

Our competitive benefits package includes the following

- Immediate eligibility for health and welfare benefits

- 401(k) savings plan with dollar-for-dollar match up to 5%

- Tuition Reimbursement

- PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nations exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it is accepting a calling! QUALIFICATIONS - EDUCATION - Associate's - EXPERIENCE - 3 Years of Experience - CERTIFICATION/LICENSE/REGISTRATION - Registered Nurse (RN)

Keywords: Baylor Scott & White Health, Dallas , RN Transfer Coordinator, Other , Dallas, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Certified State Inspector / Lube Technician - New Chapel Hill, TX
Description: Geared for the Driven During these uncertain times of COVID-19, Valvoline Instant Oil Change SM VIOC is proud to serve those who need to be on the road, including first responders and medical workers (more...)
Company: Valvoline Instant Oil Change
Location: Tyler
Posted on: 12/1/2020

Licensed Automotive Inspector
Description: Geared for the Driven During these uncertain times of COVID-19, Valvoline Instant Oil Change SM VIOC is proud to serve those who need to be on the road, including first responders and medical workers (more...)
Company: Valvoline Instant Oil Change
Location: Tyler
Posted on: 12/1/2020

UT Health East Texas: Rn, Cvicu, Prn
Description: Advancing Healthcare Together The Future of Healthcare is in East Texas Why UT Health East Texas Our People. Our people truly are our greatest strength. They make a massive difference in the amazing (more...)
Company: UT Health East Texas
Location: Tyler
Posted on: 12/1/2020


RN, Registered Nurse- Med/Surg ICU ($20,000 Sign-On Bonus Available!)
Description: Job Description: Description Increased Sign-on Available for experienced nurses for 24 month commitment Summary: Provides
Company: CHRISTUS Health
Location: Tyler
Posted on: 12/1/2020

Postal Mail Carrier
Description: Postal Mail Carrier: br Duties and Responsibilities: ul li The Mail Carrier is responsible for sorting mail of all classes in delivery sequence for the assigned area or route. li The Mail Carrier (more...)
Company: Postal Hiring Authority
Location: Tyler
Posted on: 12/1/2020

Deliver with Uber on your Fall schedule
Description: Deliver with Uber on your Fall schedule Tyler, TX 2854 C2-732713 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: Tyler
Posted on: 12/1/2020

Postal Window Clerk
Description: Window Service Clerk: br Duties and Responsibilities: ul li The Window Service Clerk is responsible for greeting customers and offering assistance in product and service selection. li The Window (more...)
Company: Postal Hiring Authority
Location: Tyler
Posted on: 12/1/2020

Registered Respiratory Therapist - (RRT)
Description: Job Description amp Requirements Registered Respiratory Therapist - RRT StartDate: 12/14/2020Available Shifts: 12 N Pay Rate: 1250.00 - 1600.00 Respiratory therapist needed in Tyler, TX (more...)
Company: Club Staffing
Location: Tyler
Posted on: 12/1/2020

Certified Auto Inspector/Technician
Description: Geared for the Driven During these uncertain times of COVID-19, Valvoline Instant Oil Change SM VIOC is proud to serve those who need to be on the road, including first responders and medical workers (more...)
Company: Valvoline Instant Oil Change
Location: Tyler
Posted on: 12/1/2020

Unit Tech
Description: Job Description Description Summary: In addition to the detailed responsibilities
Company: CHRISTUS Health
Location: Tyler
Posted on: 12/1/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Dallas RSS job feeds