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Senior Quality Analyst (Genesys IVR)

Company: Swift Pace Solutions
Location: Dallas
Posted on: November 23, 2020

Job Description:

Dear Candidate, Position Software IVR Quality Analyst Location Coppell, TX Client is looking for experience on QA IVR level, API and DB skills. (Genesys IVR- TELECOM NETWORK experience is must) If you are interested, please call me or email me with your updated resume. Please send email to We are looking for an Automated Quality Assurance (QA) engineer to test customer facing online mortgage application. QA engineer responsibilities including understanding the business logic, preparing test data, develop and execute manual and automated tests to ensure product quality. Responsibilities middotAttending iteration planning meeting, reviewing user stories and understanding the business logics middotWork with product owners, developers, integration team and coordinate with different system teams. middotCreating detailed, comprehensive and well-structured test plans and test cases middotEstimating, prioritizing, planning and coordinating testing activities middotDesign, develop and execute automation scripts using open source tools middotIdentify, record and track bugs middotPerform thorough regression testing when bugs are resolved middotDevelop and apply testing processes for new and existing products to meet needs Requirements middot3 to 5 years work experience in software quality assurance middotStrong knowledge of software QA methodologies, tools and processes middotExperience in writing clear, concise and comprehensive test plans and test cases middotHands-on experience with both white box and black box testing middotHands-on experience with automated testing tools middotSolid knowledge of SQL and scripting middotExperience working in an AgileScrum development process middotExperience working in web service testing middotExperience in cross browserdevice testing middotExperience in mobile application testing middotExperience with performance andor security testing is a plus middotExperience in mortgage industry is a plus middotBSMS degree in Computer Science, Engineering or a related subject Technical Skills Ability to Code Automated Tests Ability to Work Independently and In Team Based Environment Analyze Test Results Break Project into Attainable Progress Goals Capable of Using Source Code Repositories Communicate with Technical and Non-Technical Resources Create Test Plans Develop Standards and Procedures to Determine Product Quality and Release Readiness Discover Bugs Within Software Document Test Cases Drive Innovation and Streamline Overall Testing Process Experience with Agile Development Process Experience with Web Based Testing Applications Identify Areas of Improvement Identify, Isolate and Track Bugs Throughout Testing Identify Potential Problems Users May Encounter Interpret Technical and Business Objectives and Challenges Perform and Document Risk Analysis Perform Manual and Automated Testing Record Test Progress and Results Research and Analyze Product Features Being Tested Research New tools, Technologies, and Testing Processes Review User Interfaces for Consistency and Functionality Solid Understanding of QA Testing Environments Thorough Understanding of Software Development Life Cycles Work Closely with Development and Product Teams A bachelorrsquos or master's degree in software design, engineering computer science An understanding of software QA methodologies, tools, and processes Knowledge of SQL and scripting Working experience in software development and software quality assurance Knowledge of the current trends and latest advancements. Preferred Technical Tools Skills Selenium Web driver, Ruby on Rails, RSpec, JMeter, Jenkins, SQL Server 2016, Java, Selenium, TestNG, Graylog, Pivotal tracker, Airbrake, Postman

Keywords: Swift Pace Solutions, Dallas , Senior Quality Analyst (Genesys IVR), Other , Dallas, Texas

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