Process Quality Engineer_Service Tech Lead
Company: Intellipro Group Inc
Location: Dallas
Posted on: February 25, 2021
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Job Description:
OverviewExperienced manufacturing engineer who can help manage
and improve day-to-day operations at our ASP (Authorized Service
Provider) by resolving and improving existing issues and adding new
capabilities and processes. You will work with our service quality,
Operations and other key stakeholders to drive operational
excellence at our partnered facilities.Responsibilities And Duties*
Oversee product repair and assembly process by working closely with
Service Partners to ensure they meet our client's quality
standards* Monitor station and operator level data to identify
yield hitters and prepare action plan to improve yield* Perform and
/ or drive, data collection, design of experiments to better
understand issues* Drive alignment in test methods, inspections
criterias between ASPs* Ensure technical readiness of ASPs for NPI,
new processes and programs* Drive efficiency and improve existing
processes and capabilities* Identify and timely flag operational
issues to management and stakeholders* Create and maintain SOP
documentation* Coordinate communication between ASP, internal
operations and engineering teams* Ability to present to our
customers on a working level* Ability to identify operational or
product issues within reverse logistics and convey them to
stakeholders and decision makers* Manage and communicate across
multiple organizations within our company (Engineering, Legal,
Quality, Product)* Troubleshoot process problems through root cause
analysis and data-driven approach* Review processes, systems and
procedures on an ongoing basis to determine where improvements can
be madeQualifications And Skills* BS in Engineering, or equivalent*
5+ years' experience in reverse logistics / manufacturing and
repair operationsPreferred Qualifications* Familiarity with
consumer electronics reverse logistics and RMA processing* Hands on
product level experience
Keywords: Intellipro Group Inc, Dallas , Process Quality Engineer_Service Tech Lead, Other , Dallas, Texas
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