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Mortgage Document Processors Level 1

Company: Iron Mountain
Location: Dallas
Posted on: April 10, 2021

Job Description:

Job DescriptionAt Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn't just embrace what's exceptional. It creates exceptional. Iron mountain is hiring Mortgage Solutions Specialist I who are passionate about meeting goals and individual metrics while processing financial documents in a fast pace environment. This role gives you an opportunity to help drive customer a customer obsessed culture while working with a collaborative team. The Mortgage Solutions Specialist I should have a strong acumen in mortgage document familiarity with an emphasis on, reviewing, indexing and scanning mortgage documents. They embrace a collaborative team environment in a fast paced, customer obsessed culture that brings customer delight. The ideal candidate for this role must be able to manage a high volume workload and deliver on customer KPI's and Goals. They enjoy working at a fast pace where they prep, review, index and scan mortgage documents. They have excellent PC and keyboarding skills and have a high level of attention to detail. They also enjoy repetitive work and sitting at a workstation 80% of the day. What's in it for YOU? * Shifts: 1st and 2nd shift positions * Schedule- Monday- Friday + Saturday or Sunday (depending on team assignment) Daily Overtime as need to meet workload demands * Hourly pay- $15.00 * Quarterly Performance Bonuses * Benefits day (1) of employment * 2 weeks paid vacation, 7 paid holidays (3 floating holidays per year), Sick/personal time * Other benefits as listed below Mortgage Solutions Specialist I Responsibilities: * Accurately reviewing, indexing and scanning mortgage documents * Consistently meet/exceed customer service level standards and metrics * Effective communication with peers and leaders Required Skills * Basic verbal and written communication * Strong organizational and time management * Critical thinking and problem solving * Attention to Detail * Excellent PC and keyboarding * Ability to move quickly/accurately with hands while multi-tasking Education: * Minimum education- HS Diploma/GED * Preferred education- 2YR degree * Minimum experience 3-6 months Benefits: * EAP- Employee Assistance Program * Quarterly Performance Bonus * Competitive Benefits Package * 401K w/ Company Match * Employee Stock Purchasing Program * Referral Bonuses * Tuition Reimbursement * Employee Discounts * Education Assistance * HAS/FSA savings accounts * Legal plan * Life and AD&D Insurance * Short-term and Long-term disability coverage options * Medical, Dental, Vision Benefits available immediately #AJ Category: Operations Group Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J0021642

Keywords: Iron Mountain, Dallas , Mortgage Document Processors Level 1, Other , Dallas, Texas

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