Account Coordinator

Company: Cartamundi East Longmeadow LLC
Location: Dallas
Posted on: April 10, 2021

Job Description:

Do you want to work for a smart, global company that's as committed to its employees as it is to manufacturing excellence? At Cartamundi, the world leader in the manufacturing of playing cards and board games, you'll find a highly committed, collaborative culture that feels like family. We bring passion into every game we manufacture for kids of all ages throughout the world. Our secret to success is a highly skilled, motivated, and empowered workforce that believes in our company purpose: Sharing the Magic of Playing Together!The Account Coordinator will be an integral member of a team responsible for profitably managing multi-million-dollar global account(s) for many of the world's most popular playing Card game, Trading Card Game, and Board Game brands in the world! The Account Coordinator will drive the day-to-day interactions with internal teams and develop an effective relationship with them, while representing the interests of the customer, and delivering a best-in-class customer journey. As a leader in customer satisfaction, the Account Coordinator will own and plan the management of production jobs in addition to reporting on the business metrics required to meet/exceed customer and Cartamundi KPI's. To meet/exceed these KPIs, the Account Coordinator will effectively work directly with customers and multiple internal teams to identify risks, and plan, monitor, and measure the project schedules, forecast changes, and production status. What You'll Do as an Account CoordinatorProvide information via company systems for production estimates, job tickets, production plans and schedule requests. Oversee print jobs during their lifespan from receiving orders to invoicing.Ensure that job information is accurate and entered in a timely manner to ensure that jobs are executed properlyMulti-task multiple projects to ensure that all print jobs are tracking on schedule.Communicate effectively with internal teams (production, QC, finance, scheduling, purchasing, shipping and warehouse) to ensure all teams are aligned to complete jobs to customer's satisfaction.Contribute to the team hitting quarterly and annual account sales targets. Effectively manage customer expectations and on-time schedule performance.Effectively plan and clearly communicate accurate schedules and performance data.Compile and analyze manufacturing and account data to solve business challenges and clearly present business performance on a weekly and monthly basis. We're Looking for Someone Who:Is focused and flexible with the ability to prioritize effectively.Excels in a fast-paced, metric-driven environment; multi-tasking is a must.Has an entrepreneurial spirit to own, plan, and deliver on customer and Cartamundi KPI's.Acts as the voice of the customer(s); be an effective listener and problem solver.Always maintains a service-oriented and customer-focused mindset. Demonstrates respect and cooperation with team members.Is a good team playerIs a difference maker with a drive to win.We're Looking for Someone With:A Bachelor's degree is preferred Minimum of 3 years in a large format, fast-paced printing company Strong Excel and PowerPoint skillsStrong project and time management skillsHigh level of attention to detail in performing daily tasksExperience with quotation processes and calculation toolsStrong interpersonal skills with the ability to effectively communicate verbally and in writing We offer competitive pay and bonus program, 401k matching and profit sharing. Our robust benefits package starts on day one and includes: Blue Cross of Texas medical coverage, dental, vision, HSA and FSA accounts, Disability, Life and Accidental Death Insurance, Hospital, Accident, and Critical Illness coverage, and Identity Theft Protection. Apply today and discover the magic of making a difference at Cartamundi!Cartamundi East Longmeadow LLC does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities.Candidates must be 18 years old to work for Cartamundi, East Longmeadow LLC.No agencies please. No sponsorship available. PI133356603

Keywords: Cartamundi East Longmeadow LLC, Dallas , Account Coordinator, Other , Dallas, Texas