DallasRecruiter Since 2001
the smart solution for Dallas jobs

Patient Services Specialist

Company: Cooper Aerobics
Location: Dallas
Posted on: May 6, 2021

Job Description:

Description: Full time; Cooper Clinic. The Patient Services Representative plays an essential role in our patient experience. This team member greets our patients and initiates the check-in process to ensure the patients receive the correct clinical procedures during their visit.
Schedule: M-F, 6:30 am - 3:00 pm, overtime may be required.
Essential Duties and Responsibilities

  • Proactively keep patients informed throughout the day.
  • Consistently provide superior internal and external customer service.
  • Answer telephone in a timely and polite manner.
  • Communicate with customers in a courteous, professional and cooperative manner.
  • Obtain current patient information from established and new patients.
  • Accurately enter/update patient information in practice management system.
  • Assist patients with completion of paperwork when necessary.
  • Maintain proper personnel conduct and confidentiality of patient, staff and physician information.
  • Maintain schedule balance to facilitate optimal patient flow.. Requirements:
    • Bachelor's degree preferred
    • Medical office experience a plus
    • Previous in-person customer service experience required
    • Professional appearance and demeanor
    • High level of initiative and integrity
    • Strong communication skills and the ability to work in a high-paced environment
    • Thorough knowledge of medical office operations
    • Basic knowledge of medical terminology
    • Must have exceptional multi-tasking abilities and time management skills
    • Knowledge of Microsoft applications
    • Ability to work effectively and consistently with limited direct supervision
    • Knowledge of HIPAA and OSHA policies and procedures
    • Special ability to communicate well with staff, physicians and general public
    • Dependable
    • Must be able to work with a flexible work schedule


Keywords: Cooper Aerobics, Dallas , Patient Services Specialist, Other , Dallas, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Dallas RSS job feeds