Client Services Desk Side Technician
Posted on: June 12, 2021
Atos is a global leader in digital transformation with 110,000
employees in 73 countries and annual revenue of 12 billion.
European number one in Cloud, Cybersecurity and High-Performance
Computing, the Group provides end-to-end Orchestrated Hybrid Cloud,
Big Data, Business Applications and Digital Workplace solutions.
The Group is the Worldwide Information Technology Partner for the
Olympic & Paralympic Games and operates under the brands Atos,
Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on
the CAC40 Paris stock index.
The purpose of Atos is to help design the future of the
information space. Its expertise and services support the
development of knowledge, education and research in a multicultural
approach and contribute to the development of scientific and
technological excellence. Across the world, the Group enables its
customers and employees, and members of societies at large to live,
work and develop sustainably, in a safe and secure information
The Client Services Desk Side Technician role revolves around
IMACs (Installs, Moves, Adds, Changes) and technical hardware
It is a "hands-on" technical role that requires good people
skills along with workstation support knowledge.
- Position is responsible for desk-side support in a Windows
environment with additional operational responsibilities.
- Will support onsite services manager with daily operations to
include work assignments, analyzing reports to determine workforce
efficiencies, review and document processes and develop
- Support includes installs, equipment pick-up, and equipment
- Perform miscellaneous software & hardware installs,
configuration of Windows and Mac PC Equipment, Provide 2nd and 3rd
level trouble shooting of all problems related to this activity.
Installers are also responsible for un-boxing equipment as well as
packing systems for shipment to remote locations.
- Candidate must be customer service focused.
- Must be able to follow schedules and perform administrative
- Individual must be self-starting, able to work alone and within
a team, follow detailed processes
- Open to flexible scheduling.
- Should be able to troubleshoot and isolate issues related to
end user computing environments; printers, networks, computer
devices, and other attached devices.
Advanced Experience with Windows and MAC operating systems,
Microsoft AD, networking, imaging technologies, asset tracking and
Here at Atos, we want all of our employees to feel valued,
appreciated, and free to be who they are at work. Our employee
lifecycle processes are designed to prevent discrimination against
our people regardless of gender identity or expression, sexual
orientation, religion, ethnicity, age, neurodiversity, disability
status, citizenship, or any other aspect which makes them unique.
Across the globe, we have created a variety of programs to embed
our Atos culture of inclusivity, and work hard to ensure that all
of our employees have an equal opportunity to contribute and feel
that they are exactly where they belong.
Keywords: Atos, Dallas , Client Services Desk Side Technician, Other , Dallas, Texas
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