SHIFT: Days (rotating weekends)
Do you have the career opportunities you want in your current
role? We have an exciting opportunity for you to join the nation's
largest provider of healthcare services as a Food Services Team
We are seeking a Food Services Team Lead at Medical City Dallas
to ensure that we continue to provide all patients with high
quality, efficient care. We are an amazing team that works hard to
support each other and are seeking a phenomenal addition like you
who feels patient care is as meaningful as we do. We want you to
We offer you an excellent total compensation package, including
competitive salary, excellent benefit package and growth
opportunities. We believe in our team and your ability to do
excellent work with us. Your benefits include 401k, PTO, medical,
dental, flex spending, life, disability, tuition reimbursement,
employee discount program, employee stock purchase program and
student loan repayment. We would love to talk to you about this
Founded in 1974, Medical City Dallas is recognized for its
state-of-the-art medical facilities and commitment to excellence in
patient care. Offering nearly 100 specialties, we are conveniently
located in the heart of North Dallas at Forest Lane and Central
Expressway (US 75), just 15 minutes from downtown Dallas and a
short drive from North Dallas suburbs.
Operating within our 801-bed tertiary care center, our medical
team consists of more than 1,500 physicians, many of whom are
recognized as the world's best in their specialties. Patients
travel to Medical City from all over the United States and more
than 75 other countries for the sophisticated treatment offered by
our 400+ in-house physician specialists. Medical City offers a
full-service adult hospital and pediatric hospital, with separate
adult and pediatric emergency rooms, as well as numerous outpatient
clinics and diagnostic centers. Our providers have access to
state-of-the-art technology and are pioneering new medical
procedures every day to accommodate patient needs.
The Food Services Team Lead is a part of the Food and Nutrition
Services department and is responsible for supervising food service
workers, room service ambassadors and call center representatives.
This position reports to the Supervisor of Patient Services and the
Manager of Patient Services.
The Food Services Team Lead has the following duties:
- To ensure timely and efficient meal services to all patient
- To respond to customer and guests concerns in person at the
time of the complaint and via email for electronically received
- To direct, monitor and participate in the overall sanitation
and safety of the department and employees in accordance with both
company standards and regulatory agencies.
- To assist in the preparation of work schedules and assist in
the performance evaluations and competencies of all employees.
- To train new employees and ensure consistent training of
current staff on policies, procedures and equipment.
- To notify management of any food shortages and equipment
breakdowns; takes appropriate corrective action as needed to
address equipment repairs and adjust procedures as indicated.
EDUCATION / EXPERIENCE
Associate's Degree (preferably in Nutrition,
Hotel/Restaurant/Hospitality or Culinary) preferred
Certified Dietary Manager or a Nutrition/Dietetic Technician
- Requires at least 3 years of food service management
experience, preferably in a high volume restaurant, hospital,
hotel, or room service environment
LICENSURE / CERTIFICATION REQUIRED
Food Service Manager' certification required within the 1st year
Dietetic Technician, Registered (DTR) or certification as a
Certified Dietary Manager (CDM) preferred
KNOWLEDGE, SKILLS, ABILITIES
Maintain confidentiality both employee and patient related and
complies with HIPAA standards
Bi-lingual is a plus
Math, reasoning and organizational skills
Strong communication skills both verbal and written; ability to
write routine reports & correspondence
Intermediate computer skills, knowledge of Outlook, Excel, and
Ability to work in a fast paced environment with excellent
attention to details
Ability to read & interpret documents such as safety rules,
equipment operating and maintenance instructions, and procedure
Ability to safely operate all kitchen equipment
Strong interpersonal skills, ability to work with a culturally
- Critical thinking skills
Our Talent Acquisition team is reviewing applications
immediately. Highly qualified candidates will be promptly contacted
by our hiring managers for interviews. Submit your resume today to
join our community of caring!
We are an equal opportunity employer and value diversity at our
company. We do not discriminate on the basis of race, religion,
color, national origin, gender, sexual orientation, age, marital
status, veteran status, or disability status.
Our Company's recruiters are here to help unlock the next
possibility within your career and we take your candidate
experience very seriously. During the recruitment process, no
recruiter or employee will request financial or personal
information (Social Security Number, credit card or bank
information, etc.) from you via email. The recruiters will not
email you from a public webmail client like Gmail or Yahoo Mail. If
you feel suspicious of a job posting or job-related email, let us
know by clicking here.
For questions about your job application or this site please
contact HCAhrAnswers at 1-844-422-5627 option 1.