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FNS Lead

Company: HCA
Location: Dallas
Posted on: June 12, 2021

Job Description:

SHIFT: Days (rotating weekends)

SCHEDULE: Full-time

Do you have the career opportunities you want in your current role? We have an exciting opportunity for you to join the nation's largest provider of healthcare services as a Food Services Team Lead.

We are seeking a Food Services Team Lead at Medical City Dallas to ensure that we continue to provide all patients with high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now!

We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO, medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, employee stock purchase program and student loan repayment. We would love to talk to you about this fantastic opportunity.

Founded in 1974, Medical City Dallas is recognized for its state-of-the-art medical facilities and commitment to excellence in patient care. Offering nearly 100 specialties, we are conveniently located in the heart of North Dallas at Forest Lane and Central Expressway (US 75), just 15 minutes from downtown Dallas and a short drive from North Dallas suburbs.

Operating within our 801-bed tertiary care center, our medical team consists of more than 1,500 physicians, many of whom are recognized as the world's best in their specialties. Patients travel to Medical City from all over the United States and more than 75 other countries for the sophisticated treatment offered by our 400+ in-house physician specialists. Medical City offers a full-service adult hospital and pediatric hospital, with separate adult and pediatric emergency rooms, as well as numerous outpatient clinics and diagnostic centers. Our providers have access to state-of-the-art technology and are pioneering new medical procedures every day to accommodate patient needs.

The Food Services Team Lead is a part of the Food and Nutrition Services department and is responsible for supervising food service workers, room service ambassadors and call center representatives. This position reports to the Supervisor of Patient Services and the Manager of Patient Services.

The Food Services Team Lead has the following duties:

  • To ensure timely and efficient meal services to all patient areas
  • To respond to customer and guests concerns in person at the time of the complaint and via email for electronically received complaints.
  • To direct, monitor and participate in the overall sanitation and safety of the department and employees in accordance with both company standards and regulatory agencies.
  • To assist in the preparation of work schedules and assist in the performance evaluations and competencies of all employees.
  • To train new employees and ensure consistent training of current staff on policies, procedures and equipment.
  • To notify management of any food shortages and equipment breakdowns; takes appropriate corrective action as needed to address equipment repairs and adjust procedures as indicated.



  • Associate's Degree (preferably in Nutrition, Hotel/Restaurant/Hospitality or Culinary) preferred

  • Certified Dietary Manager or a Nutrition/Dietetic Technician preferred

  • Requires at least 3 years of food service management experience, preferably in a high volume restaurant, hospital, hotel, or room service environment


Food Service Manager' certification required within the 1st year of employment.

Dietetic Technician, Registered (DTR) or certification as a Certified Dietary Manager (CDM) preferred


  • Maintain confidentiality both employee and patient related and complies with HIPAA standards

  • Bi-lingual is a plus

  • Math, reasoning and organizational skills

  • Strong communication skills both verbal and written; ability to write routine reports & correspondence

  • Intermediate computer skills, knowledge of Outlook, Excel, and Word

  • Ability to work in a fast paced environment with excellent attention to details

  • Ability to read & interpret documents such as safety rules, equipment operating and maintenance instructions, and procedure manuals

  • Ability to safely operate all kitchen equipment

  • Strong interpersonal skills, ability to work with a culturally diverse workforce

  • Critical thinking skills

Our Talent Acquisition team is reviewing applications immediately. Highly qualified candidates will be promptly contacted by our hiring managers for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Our Company's recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.


Keywords: HCA, Dallas , FNS Lead, Other , Dallas, Texas

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