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Refund Clerk III

Company: Lereta Corporation
Location: Dallas
Posted on: June 12, 2021

Job Description:

Summary Objective

Processes incoming and outgoing mail. Researches paid items with a variety of collectors.

Essential Functions

Refund Processing

  • Processes 50 refunds daily.
  • Navigates excel and enter information on cells.
  • Follows internal SLA's for the refund client care box.
  • Learns and follows client specifics.
  • Creates Fedex labels to mail refunds to client.

Mailing of Refunds

  • Updates excel spreadsheets.
  • Batches together checks by client.
  • Ensures Fed-ex slip matches client contact info.

This position will perform other duties as assigned based on the needs of the department.

Core Competencies

  • Proven experience working in a fast paced, high volume, customer focused environment.
  • Effective verbal and written communication skills.
  • Time management and problem solving skills.
  • Proficiency with Microsoft Office applications including Outlook, Word and Excel.
  • Ability to meet deadlines accurately and timely.
  • Must be able to type 50 wpm.
  • Must be able to use 10 key by touch.
  • Ability to multi-task and be detail oriented.

Keywords: Lereta Corporation, Dallas , Refund Clerk III, Other , Dallas, Texas

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