Refund Clerk III

Company: Lereta Corporation
Location: Dallas
Posted on: June 12, 2021

Job Description:

Summary Objective

Processes incoming and outgoing mail. Researches paid items with a variety of collectors.

Essential Functions

Refund Processing

Processes 50 refunds daily.
Navigates excel and enter information on cells.
Follows internal SLA's for the refund client care box.
Learns and follows client specifics.
Creates Fedex labels to mail refunds to client.

Mailing of Refunds

Updates excel spreadsheets.
Batches together checks by client.
Ensures Fed-ex slip matches client contact info.

This position will perform other duties as assigned based on the needs of the department.

Core Competencies

Proven experience working in a fast paced, high volume, customer focused environment.
Effective verbal and written communication skills.
Time management and problem solving skills.
Proficiency with Microsoft Office applications including Outlook, Word and Excel.
Ability to meet deadlines accurately and timely.
Must be able to type 50 wpm.
Must be able to use 10 key by touch.
Ability to multi-task and be detail oriented.

Keywords: Lereta Corporation, Dallas , Refund Clerk III, Other , Dallas, Texas

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