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Configuration Coordinator Tester (DWU Business Consulting)

Company: City of Dallas, TX
Location: Dallas
Posted on: June 12, 2021

Job Description:

Position Purpose

Under general direction, responsible for maintaining data integrity of enterprise systems through administering security system access controls, user configurations, troubleshooting, documenting, updating systems, testing features, improving processes/procedures, and enhancements and modifications of applications

Essential Functions

  1. Manages reviews and monitors user access rights including annual periodic changes for particular systems.

  2. Maintains the overall functionality and integrity of business and technical data by evaluating practices and improving processes and procedures.

  3. Analyzes and reconciles data such as records, service request, transactions, etc., to ensure accuracy of data and maintain data integrity.

  4. Assists with data archiving and maintenance of data warehouse to include monitoring and investigating.

  5. Creates performance metric and ad-hoc reports for management.

  6. Works with development team to create and execute test scripts and scenarios to assure functionality and integrity of reporting solutions.

  7. Develops policies and procedures to improve efficiency and work with departments to update and standardize policies and procedures

  8. Regular, reliable and punctual attendance is an essential function of the job.

Minimum Qualifications

EDUCATION:

  • Bachelor's degree in business or computer science.

EXPERIENCE:

  • Three (3) years of business operations experience.

AND

  • One (1) year of experience in SAP (This experience may be included in the required experience listed above).

EQUIVALENCY(IES):

  • High school or GED plus seven (7) years of business operations experience including one (1) year of experience in SAP will meet the education and experience requirements.
  • An associate's degree in any field plus five (5) years of business operations experience including one (1) year of experience in SAP will meet the education and experience requirements.
  • A bachelor's degree or higher in a non-specified field plus five (5) years of business operations experience including one (1) year of experience in SAP will meet the education and experience requirements.
  • A master's degree or higher in a specified field plus one (1) year of business operations experience including one (1) year of experience in SAP will meet the education and experience requirements.

PREFERENCE(S):

  • Knowledge of utility and enterprise billing processes, customer information systems, customer service practices, financial analysis and/or training delivery.
  • MS Office Suite (or similar) software skills with strong spreadsheet abilities
  • Experience in data management, identifying data quality problems and deficiencies, performing advanced analytics, assessing current practices, validating and reconciling inconsistencies.
  • Experience in PowerPoint or Visio is a plus.

Dallas Water Utilities- Data Management:This position is responsible for creating and documenting test scripts for validating reporting and process changes and identifying quality issues. The individual will gather and provide appropriate data as needed for various testing scenarios across multiple processes and environments. This position is also responsible for maintaining the overall health and integrity of business and technical master data and providing the lead support for data cleansing, data archiving, records retention and data governance in the SAP information system. Disclosures

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

.For evaluation purposes, acceptable qualifying experience for all positions must have been in a paid capacity unless noted otherwise in the minimum qualifications for the posted position.

Additionally, 30+ hours per week will be counted as full-time employment and will receive full credit for the amount of time employed. A minimum of 15 through 29 work hours per week will be counted as part-time employment and will receive half credit for the amount of time employed.

Keywords: City of Dallas, TX, Dallas , Configuration Coordinator Tester (DWU Business Consulting), Other , Dallas, Texas

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