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Lead IT Support Specialist

Location: Dallas
Posted on: November 22, 2021

Job Description:

Job Duties:

  • Responsible for installation, upgrades, troubleshooting and repair of hardware and software on or related to desktop pc's, printers, pc hardware systems, pc networks, LAN and RF devices. Handles escalated issues from the team and scheduling of work and provides support of manager tasks as needed.
    • Working with various software, such as Microsoft Windows operating system, MSOffice Suite - Word, Excel, PowerPoint, Internet Explorer
    • Experience with equipment pieces, including printers, terminals, PCs, RF communication hardware, etc.
    • Experience following processes, recommending improvements, translating technical terms to non-technical users, solving technical problems, and working in a team environment.
      • Knowledge of network infrastructure & server hardware/software, such as: Windows Server, Unix/AIX, iSeries/AS400, vSphere/VMWare.
        • High School/GED and at least 2 years of experience in an IT customer-facing and/or technical support role.Preferred Qualifications:
          • Certificate/experience in Network Plus, Microsoft, Cisco or CompTIA
            • Knowledge of coding and/or programming (such as Visual Basic, HTML, PHP, ASP)
            • Experience building and maintaining databases (such as Web, Access, and SQL)
              • Experience at a distribution center or manufacturing environmentDid someone say Benefits!?
                • Health, Dental, Vision, Prescription Drugs
                • Time Off
                • Retirement Savings Plan
                • Life Insurance
                  • Amazing culture!Apply today to start your interview process with Walgreens!!Job Type: Full-timePay: $20.00 - $28.00 per hourBenefits:
                    • 401(k)
                    • Dental insurance
                    • Health insurance
                    • Paid time off
                    • Vision insuranceSchedule:
                      • 8 hour shiftEducation:
                        • High school or equivalent (Preferred)Experience:
                          • IT: 1 year (Preferred)Work Location: Multiple Locations

Keywords: WALGREENS, Dallas , Lead IT Support Specialist, Other , Dallas, Texas

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