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Customer Care Support

Company: A-Line Staffing Solutions
Location: Dallas
Posted on: November 23, 2021

Job Description:

Full time--Call Center Care Support Representative openings in the Dallas, TX area with a major healthcare company! Starting ASAP!! Apply now to Silvana Manzella with A-Line! Currently remote but will return to office must be located in Dallas or within distance to the office PAY RATE: $17 per hour HOURS: 8-hr. shift , Multiple possible schedules depending on which shift needs to be filled. M-F 8am-4:30pm; 9:30-6pm; 10:30-7pm and 11:30-8pm. One Saturday per month 8:30am-5pm. Must have open availability. Job Responsibilities: Contact eligible Medicaid/Medicare members under their health plan Comfortable being on the phone and using a computer. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Preferred Skills Previous experience in health/wellness would be a plus. Why Apply: Full benefits available after 90 days: Medical, Dental, Vision, Life, Short-term Disability GREAT Hours! Monday through Friday, 40 hours per week, No Weekends Competitive Pay Rate! Silvana Manzella - Apply Directly for Consideration! Keywords: Healthcare, call center, mail order medications, Insurance Verification, Medicare, Medicaid, Medical billing, EOB, Benefit, Patient Service, PBM, Enrollment, Provider Services, Pharmacy, prior authorization, reimbursement counselor, Medical customer service, inbound calls, outbound calls, answer phones, make calls, medical terminology, medical office, medical claims, healthcare claims, claims processingJob Requirements:Requirements

  • Customer Service
  • Very comfortable with using a computer and technology
  • Call center experience
  • Independent Self-Starter
  • Microsoft office

Keywords: A-Line Staffing Solutions, Dallas , Customer Care Support, Other , Dallas, Texas

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