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Referral and Care Coord PRN

Company: Parkland
Location: Dallas
Posted on: January 16, 2022

Job Description:

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion.PRIMARY PURPOSECoordinates non-clinical referral process for outpatient visits.In collaboration with the nurse navigator and PFS, serves as a liaison for referring providers, patients/families, physicians, nurses and other core members of the interdisciplinary teams and department; ensures appropriate access for new and transitioning patients into the practice.--MINIMUM SPECIFICATIONS--Education:-Prefer a Bachelor's degree in a related field.--Experience:-Must have five years of medical office or business office experience to include one year of referral and/or registration management experience.--Equivalent Education and/or Experience-May have an equivalent combination of education and experience to substitute for the experience requirements.--Certification/Registration/Licensure:-None.--Required Tests for Placement-Must be able to type 20 WPM with a maximum of 3 errors.-Must be able to successfully pass Basic Computer Skills, Customer Service, and Spelling tests with a minimum score of 80%.--Skills or Special Abilities:-Must be able to demonstrate a working knowledge of PC operations and the ability to use MS Word and Excel software.-Must be able to demonstrate a working knowledge of specific patient populations and disease site management. Must be able to demonstrate knowledge of disease process and clinical pathways for diagnostics and treatment management related to this group.-Must successfully pass the established Telephone Skills and Customer Service test with a minimum score 80%.-Must have excellent verbal and written communication skills, and be able to communicate effectively with all levels of personnel.-Must be able to demonstrate tact and diplomacy skills.-Must be able to demonstrate patient center/patient valued behaviors.-Must be able to demonstrate a working knowledge of laws and regulations governing Medicare, Medicaid and other funding sources.-Must have strong organizational and planning skills.-Must be able to compose correspondence independently.-Must be self- directed and capable of priority setting and problem solving.-Must be able to use sound judgment in making complex decisions.-Bilingual skills preferred.Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status.

Keywords: Parkland, Dallas , Referral and Care Coord PRN, Other , Dallas, Texas

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