Bilingual Personal Banker (Full Time) - Sterling P
Company: PROSPERITY BANK
Location: Dallas
Posted on: May 16, 2022
|
|
Job Description:
Job Description *How to apply: Please apply through Prosperity
Bank's Career Center at https://www.prosperitybankusa.com/Careers
and to find more job opportunities with our company. Please note by
not applying through the Prosperity Bank Career Center website may
cause a delay in the consideration of your application for this
position. Please also note these instructions on how to apply do
not apply to current Prosperity Bank employees.*
POSITION PURPOSEResponsible for performing a broad variety of
financial services such as opening and closing accounts, renewing
time deposit accounts, and assisting clients with account
inquiries, maintenance, and problem resolution. Also (in
collaboration with the Teller Supervisor) responsible for
developing, training, and motivating lobby employees so they can
assist customers and effectively cross sell bank products and
services. Has basic knowledge of simple deposit and loan products
and services. Identifies sales and referral opportunities and
strives to meet related goals. ESSENTIAL FUNCTIONS AND BASIC
DUTIES1. Assumes responsibility for the effective and professional
performance of financial service functions.· Presents and explains
Bank products and services to clients and assists in meeting their
financial needs including the following: opening, closing and
maintaining checking, savings, time deposit, and individual
retirement accounts as well as working with safe deposit boxes,
savings bonds, credit cards and basic consumer loans.· Answers
questions and solves problems for clients by listening, collecting
data, and securing answers.· Profiles clients to identify sales
opportunities.· Uses lead lists and other strategies to develop
methods of generating additional business.2. Assumes responsibility
for establishing and maintaining effective, professional business
relations with clients.· Resolves client requests and questions
promptly, courteously, and professionally.· Receives and processes
new client accounts and changes to existing accounts such as names
changes, address changes, product changes, and other account
maintenance as requested.· Maintains privacy of customer account
information.· Maintains and projects the Bank's professional
reputation.3. Assumes responsibility for establishing and
maintaining effective coordination and working relationships with
area personnel and with management.· Assists area personnel as
required.· Keeps Banking Center Manager informed of area activities
and significant problems.· Completes required reports and records
accurately and promptly.· Attends meetings and training classes
that may be held on weekdays, evenings, and/or Saturdays.· Oversee
annual year-end reporting and special projects that pertain at the
banking center level, such as key box audit or safe deposit box key
audit.· Review new account and data entry, as needed, to ensure
accuracy.· Supporting Treasury Management with new accounts and
services for clients.· Ensuring daily logs are completed correctly
as well as organizing logs at the end of the month for easy
review.4. Assumes responsibility for related duties as required or
assigned.· Actively and professionally sells Bank products and
services. Responsible for meeting sales production goals.· Performs
related clerical duties as needed.· Ensures that work areas are
clean, secure, and well maintained.PERFORMANCE MEASUREMENTS1.
Financial service functions are efficiently, effectively, and
accurately performed in accordance with established policies,
standards, and security procedures.2. Good business relations exist
with clients. Client problems and questions are courteously and
promptly resolved.3. Good working relationships and coordination
exist with area personnel and with management. Appropriate
assistance is provided to area staff as needed. Supervisors are
appropriately informed of area activities.4. Required reports and
records are accurate, complete, and timely.5. Consistently strives
to develop new client relationships as well as strengthen existing
client relationships by identifying opportunities to sell Bank
products and services and meet sales production goals.6. The Bank's
professional reputation is maintained and
conveyed.QUALIFICATIONSEducation/Certification: High school
graduate or equivalent.Required Knowledge: Good understanding of
financial services and products provided.Experience Required:
Bilingual (Spanish)General Customer Service experience
required.Personal Banker experience preferred.Previous banking
experience preferred Skills/Abilities: Excellent communication and
public relations skills.Professional appearance and
attitude.Ability to operate related computer applications and
business equipment including10-key and telephone.Solid math and
bookkeeping abilities.Monday- Friday: 8:00AM - 5:00PM
Keywords: PROSPERITY BANK, Dallas , Bilingual Personal Banker (Full Time) - Sterling P, Other , Dallas, Texas
Click
here to apply!
|