UX Designer - Purchase Journey (REMOTE)
Company: DICK'S Sporting Goods
Location: Dallas
Posted on: May 17, 2022
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Job Description:
Description
DICK'S Sporting Goods is looking for a UX Designer for the
eCommerce Purchase Group. In this role, you will be partnering with
product managers, engineering and UX designers to bring a vision to
life for our purchase experience.
You will work closely with the software engineers on the product
team to deliver stellar customer experiences while balancing
business needs and software scalability. Working in concert with
stakeholders across the Marketing and eCommerce domains, you will
be accountable for bringing the voice of the customer to the center
of every conversation and helping to define the end-to-end purchase
journey.
Operating at an essential part of the Athlete journey, the
eCommerce Purchase Group is responsible for cart, checkout,
account, chat and customer service application experiences. The UX
Designer works closely with teams to ensure that with every
enhancement, purchasing remains easy, fast and transparent for our
Athletes.
Job Duties & Responsibilities:
Develops skills in gathering data insights to create customer
profiles, define customer journeys, and build out information
architecture.
Conducts usability testing, survey designs, user interviews, data
analysis, heuristic evaluations, exploratory research methods, and
other modern research practices.
Analyzes research data and articulates findings through effective
storytelling amongst design and business partners.
Works closely with UX leadership in utilizing industry standard
design tools to create user interfaces, customer interactions, and
interactive prototypes.
Continuously improves UI design skills and contributes to
establishing and maintaining style guides and pattern
libraries.
Knowledge, Skills & Abilities:
Must have a digital portfolio that demonstrates user-centered
research and design practices.
Must provide at least 2 references who can tell us about the
candidates awesome UX skills.
Modern industry standard design tools.
Modern UX research tools.
Qualifications
Bachelor's Degree in Design, Technology, or related field.
2-4 Years of relevant experience.
Keywords: DICK'S Sporting Goods, Dallas , UX Designer - Purchase Journey (REMOTE), Other , Dallas, Texas
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