Host/ Carry out Specialist
Company: The Origianl Pancake House
Location: Dallas
Posted on: May 17, 2022
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Job Description:
Job Description Welcome and warmly greet Guests on arrival.
Manage the efficient and timely seating of our Guests to a table
that best serves their wishes. Close Guest checks and ensure no
complaints leave the restaurant unattended. As a Carry out/ Host
Associate you will work in a team-oriented, high-volume, fast-paced
environment to deliver the best dining and take-out experience to
our Guests. Requirements Warmly and graciously greet all Guests
upon arrival. When possible, open the front door for Guests
entering or leaving the restaurant. When immediate seating is
limited, record Guest names and number of people in party. Call out
name and number of party when tables become available. Provide
Guests with estimated waiting time. Accommodate special seating
requests for Guests whenever possible. Seat guest Guests based on
Guest preferences and balancing of customer flow in service
stations. Upon seating, let the Guests know their Server's name and
offer them a menu. Inspect table for proper presentation and
completeness. Relay messages to Servers and Guest Assistants as
needed. Inquire about the Guests' experience and handle or inform
the General Manager, Manager or Shift Leader of any issues. Take
proper payment for the Guests' check. Thank Guests as they leave
and invite them to return. Take Carry out orders in-person, on
phone, or through the tablet Enter orders, send to kitchen and
process payments Pack food according to standards, prepare for hand
off. Complete daily sidework and set up for next shift. Additional
Information No previous restaurant experience required. Be able to
work in a standing position for long periods of time (up to 5
hours). Be able to communicate clearly and effectively in the
predominant language(s) of our Guests. Must have exceptional
grooming habits.
Keywords: The Origianl Pancake House, Dallas , Host/ Carry out Specialist, Other , Dallas, Texas
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