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Hudson House - Lakewood - Server

Company: Hudson House - Lakewood
Location: Dallas
Posted on: May 17, 2022

Job Description:

Hudson House - Lakewood, Dallas, TX About Vandelay Hospitality Group:
Vandelay Hospitality Group has developed restaurant brands and services that evoke a combination of rich American heritage, exquisite craftsmanship, and an eye for detail across all touch points. Our dedication to honest food and credible service is predicated upon our commitment and respect to our partners and guests. Each of our properties hope to provide a comfortable and timeless experience for all to enjoy.
VHG Service Ethos
Polished --- Prompt --- Knowledgeable --- Guest Focused --- Team Oriented
Role Summary
A Server at Vandelay Hospitality Group is responsible for providing exceptional food and beverage service to guests. The Server is expected to perform in a hospitable, efficient manner and play an integral role in ensuring our guests have an outstanding dining experience. At all times, servers are expected to be attentive and anticipatory to guests' needs. Our goal is to make everyone feel welcome, comfortable, important, and relaxed, while exceeding expectations of all.
Key Responsibilities
Maintain a high level of hospitality and professionalism with each team member and guest.
Develop and retain a complete knowledge of all food, beverage, and dietary restrictions to answer guest questions.
Ensure all steps of service are followed.
Offer recommendations, take orders, and develop relationships with guests to deliver personal and notable experiences.
Ensure all orders in and out of the kitchen are accurate, on time, and of standard to guest expectations.
Execute opening and closing procedures associated with assigned station.
Work seamlessly and communicate with Sommeliers, Managers, and Server.
Assistants to assure guests' have a valuable overall experience.
Handle disputes and/or complaints with the utmost respect, professionalism, and hospitality and go above and beyond to always accommodate special request.
Attend Food, Wine and Team training opportunities.
Develop and train Server Apprentice team.

Keywords: Hudson House - Lakewood, Dallas , Hudson House - Lakewood - Server, Other , Dallas, Texas

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