Asset Protection Associate - Stonebriar Mall
Company: JCPenney
Location: Frisco
Posted on: June 25, 2022
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Job Description:
Asset Protection Associate - Stonebriar MallLocation:Frisco, TX,
United States
(https://jobs.jcp.com/jobs/location/191421/frisco-tx-united-states)
-Stonebriar Mall 2607 Preston RdJob ID:1099844Store Hourly
PositionsJob Type:Full-TimeDate Updated:Apr 9, 2022General
DescriptionPrimary Responsibilities: Supports Shrinkage and Safety
Awareness programs: Aids Store Management to communicate current
shrinkage and safety topics.Conducting surveillance: Observes
customers and contractors (CCTV/floor) activities to detect theft,
fraud or suspicious activity, collects investigative intelligence
related to ORC activity and fraud, takes direction from AP
management to monitor team member activity as needed, reports
infractions of company policy to AP and/or store
management.Detaining and Interviewing suspects: Conducts interviews
in accordance with local laws and Company policy on customers and
contractors suspected of theft, reports suspected fraud to AP
management or Market Investigations as needed.Maintaining records:
Creates and manages records using approved Company methods, proper
retention of evidence and disposition of recovered
merchandise.Participating in Court Hearings: Attends hearings,
updates appropriated files and maintains relationships with local
law enforcement.Supports Safety programs: Identifies and address
potential hazards to customers and associates, takes initiative to
correct minor hazards, conducts incident investigations and
completes associated reports.Supports Internal investigations:
Takes direction from AP management to collect evidence regarding
internal investigations, acts as an interview witness as
neededPerform responsibilities in accordance with company policies
and procedures in order to drive sales and profit. Applicants must
be 18 years of age or older and have a high school diploma or
GED.Core Competencies & Accomplishments:+ AP knowledge- Learn and
stay up to date on Company policy and procedures relating to loss
prevention and relevant local legal requirements+ Balanced
Temperament Maintains composure and handle high stress situations
in a calm/effective manner. Handles difficult situations with
discretion.+ Results: Solve problems and make smart decisions that
drive sales, profit or customer service; execute your work
efficiently and effectively; inspire strong performance in yourself
and others+ Ownership: Provide great customer service; cooperate
and build positive, inclusive and respectful relationships; take
accountability for your actions and outcomes+ Intensity:
Proactively find ways to improve the customer experience; show the
confidence and courage to do whats right; take action with energy
and urgencyAbout JCPenney:At JCPenney, we share a passion for
serving customers, supporting our communities and being the best
retailer for all families. As a company founded on the Golden Rule,
our success is rooted in the belief that we treat everyone the way
we would want to be treated. At every touchpoint, customers
discover stylish merchandise at incredible value from an extensive
portfolio of private, exclusive and national brands. Reinforcing
this shopping experience is the customer service and warrior spirit
of associates across the globe, all driving toward the Company's
mission to help customers find what they love for less time, money
and effort.Working at JCPenney means joining a dedicated team of
associates who are encouraged to be uniquely themselves in a safe,
caring and welcoming environment. It is a place where careers
prosper, accomplishments are celebrated and diversity flourishes.
Its a place thats meant for you.If eligible, we offer a competitive
benefits package including medical/dental/vision, term life
insurance, paid vacation/holidays, and 401(k) with company match.
All associates are eligible for an associate discount on JCPenney
merchandise.Job Title:Asset Protection Associate - Stonebriar
MallLocation:Frisco, TX, United States
(https://jobs.jcp.com/jobs/location/191421/frisco-tx-united-states)
-Stonebriar Mall 2607 Preston RdJob ID:1099844J.C. Penney Company
Inc.Plano, Texas
Keywords: JCPenney, Dallas , Asset Protection Associate - Stonebriar Mall, Other , Frisco, Texas
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