Operations Supervisor - Remote
Company: UnitedHealth Group
Location: Dallas
Posted on: August 7, 2022
Job Description:
You'll enjoy the flexibility to telecommute* from anywhere
within the U.S. as you take on some tough challenges. We'll put you
in the driver's seat on vital projects that have strategic
importance to our mission of helping people lead healthier lives.
Yes, we share a mission that inspires. We need your organizational
talents and business discipline to help fuel ours. It's the
opportunity to do your life's best work.SMUse your sharp business
skills to assist in end-to-end business process activities by
creating, controlling and improving business processes by assisting
in process design, project implementation for improvement
activities, diagnosing process improvement opportunities and
develop solutions using principles of process excellence and
related tools. Also assists in quality reporting, analysis, audits,
developing plans and programs to support continuous quality
improvement using a variety of applicable tools.This position is
full - time. Employees are required to work our normal business
hours of 8:00 AM - 5:00 PM. -Training will be conducted virtually
from your home.*All Telecommuters will be required to adhere to
UnitedHealth Group's Telecommuter Policy.Primary
Responsibilities:
- Manages day - to - day and production operations for a team of
30 - 40 medical coders
- Develops procedures to increase departmental accuracy and
efficiency through prompt identification and resolution of routine
and complex production issues
- Assesses, evaluates, and addresses daily workload and
queues
- Analyzes productivity of medical coders compares productivity
to capacity plan. Identifies variances and implements proactive
solutions to mitigate risk
- Responsible for quality monitoring activities including
identifying areas of improvement and plan the implementation of
improvement areas
- Functions as department's liaison and contact / resource person
for providing client issues and problem resolutions
- Creates competencies for coders; identifies training and
development opportunities for coders
- Incorporate feedback from operational, financial and QA reports
to improve performanceYou'll be rewarded and recognized for your
performance in an environment that will challenge you and give you
clear direction on what it takes to succeed in your role as well as
provide development for other roles you may be interested
in.Required Qualifications:
- High School Diploma / GED (or higher)
- 2+ years of experience with working in an Operations /
Production environment
- Proficiency with Microsoft Word (ability to create, edit, save,
and send documents), Microsoft Excel (ability to create, edit,
save, and send spreadsheets), and Microsoft PowerPoint (ability to
create, edit, save, and send presentations)
- Ability to work any 8-hour shift between the hours of 8:00 AM -
5:00 PMPreferred Qualifications:
- Bachelor's Degree (or higher) in business, life science, health
administration, OR a related field
- 2+ years of leadership experience
- Healthcare experience
- Coding certification to include the following: CPC, CCS, RHIA,
OR RHITTelecommuting Requirements:
- Required to have a dedicated work area established that is
separated from other living areas and provides information
privacy
- Ability to keep all company sensitive documents secure (if
applicable)
- Must live in a location that can receive a UnitedHealth Group
approved high-speed internet connection or leverage an existing
high-speed internet serviceUnitedHealth Group requires all new
hires and employees to report their COVID-19 vaccination
status.Military & Veterans find your next mission: We know your
background and experience is different and we like that.
UnitedHealth Group values the skills, experience and dedication
that serving in the military demands. In fact, many of the values
defined in the service mirror what the UnitedHealth Group culture
holds true: Integrity, Compassion, Relationships, Innovation and
Performance. Whether you are looking to transition from active duty
to a civilian career, or are an experienced veteran or spouse, we
want to help guide your career journey. Learn more at Learn how
Teresa, a Senior Quality Analyst, -works with -military veterans
and ensures they receive the best benefits and experience possible.
-Careers with OptumInsight. Information and technology have amazing
power to transform the Healthcare industry and improve people's
lives. This is where it's happening. This is where you'll help
solve the problems that have never been solved. We're freeing
information so it can be used safely and securely wherever it's
needed. We're creating the very best ideas that can most easily be
put into action to help our clients improve the quality of care and
lower costs for millions. This is where the best and the brightest
work together to make positive change a reality. This is the place
to do your life's best work.SMColorado, Connecticut or Nevada
Residents Only: The salary range for Colorado residents is $54,400
- $97,000. The salary range for Connecticut / Nevada residents is
$60,000 - $106,700. Pay is based on several factors including but
not limited to education, work experience, certifications, etc. In
addition to your salary, UnitedHealth Group offers benefits such
as, a comprehensive benefits package, incentive and recognition
programs, equity stock purchase and 401k contribution (all benefits
are subject to eligibility requirements). No matter where or when
you begin a career with UnitedHealth Group, you'll find a
far-reaching choice of benefits and incentivesDiversity creates a
healthier atmosphere: UnitedHealth Group is an Equal Employment
Opportunity / Affirmative Action employer and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, age, national origin, protected
veteran status, disability status, sexual orientation, gender
identity or expression, marital status, genetic information, or any
other characteristic protected by law.UnitedHealth Group is a drug
- free workplace. Candidates are required to pass a drug test
before beginning employment.Keywords: #RPO, #YELLOW
Keywords: UnitedHealth Group, Dallas , Operations Supervisor - Remote, Other , Dallas, Texas
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