Community Outreach Representative - Telecommute (commutable to Duluth, MN)

Company: UnitedHealth Group
Location: Dallas
Posted on: September 24, 2022

Job Description:

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm) Involved in the development, presentation and delivery of community outreach initiatives, activities and market strategies to support the Medicaid business and drive membership growth. If you are located in Duluth, MN, you will have the flexibility to telecommute* as you take on some tough challenges. Primary Responsibilities:

• Establish contacts and manage professional relationships with assigned provider offices ensuring high level of satisfaction
• Conducting routine provider field visits to distribute marketing and other plan collateral/messaging, with a focus on membership growth and retention
• Monitor and analyze membership activity of assigned providers on a monthly basis and recommend action plans to improve results
• Collaborate with various departments as needed to ensure member and provider satisfaction
• Conduct market and competitor analysis to assist with positioning strategy
• Develop and maintain relationships with Community and Faith-Based Organizations to increase health plan awareness to members and potential new members, with a focus on membership growth and retention
• Recommend community event and sponsorship opportunities to management
• Plan and participate in Agency approved Educational, Public, and Marketing events as assigned
• Event logistics such as reserving space, catering, internal and external communication, distributing materials, facilities support, monitoring and/or participating in the preparation and break down at events, and other similar activities
• Maintain a working knowledge of the programs and product capabilities available through the company
• Maintain compliance with all Agency for Health Care Administration (AHCA) Marketing Rules and Regulations, including State Laws and Federal Statutes
• Complete all required department and health plan training
• Actively participate as a member of associations, coalitions, or on boards of organizations who serve the MMA, LTC and CHIP populations
• Seek out and communicate opportunities for senior leadership to engage with key stakeholders and organizations at meetings, conferences and other opportunities as appropriate
• Utilize various reporting systems and provide recommendations and status updates as required by management You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
  • Undergraduate degree or equivalent years of experience
  • 1+ years of experience in Medicaid growth or community/provider outreach
  • Experience managing multiple projects/tasks
  • Experience developing growth/community outreach strategies and tactile plans
  • Proficiency in MS Office (Outlook, Word, Excel, PowerPoint)
  • Travel up to 50% of the time within the contiguous counties in assigned territory (Duluth, MN)
  • Ability to work Monday - Friday and outside core business hours, including evenings and weekends, per business needs
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation Preferred Qualifications:
    • Licenses/Certifications: Current MN health insurance license -
    • Medicaid or managed care experience
    • SalesForce experience
    • Established professional relationships with community-based organizations (CBO's), faith-based organizations (FBO's), providers and local Department of Health and Human Services
    • Proven ability to think strategically and to translate strategic directives into tactical initiatives
    • Objective, collaborative approach; ability to adapt in a dynamic and high-growth environment
    • Exceptional written, verbal, analytical, organizational, problem solving and presentational skills
    • Proven ability to work autonomously and demonstrate initiative To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm) *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Dallas , Community Outreach Representative - Telecommute (commutable to Duluth, MN), Other , Dallas, Texas