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L1 Desktop Support Specialist

Company: AIA Technologies LLC
Location: Dallas
Posted on: September 24, 2022

Job Description:

Job DescriptionWe are seeking a L1 Desktop Support Specialist to join our team! You will resolve computer-related issues for your clients.THIS JOB IS SCHEDULED FOR ONE WEEK STARTING IN OCTOBER. THE DATE WILL BE GIVEN UPON INTERVIEW. ALSO, THERE IS POSSIBILITY OF GROWTH WITH FULL-TIME TEMP TO PERM ROLES WITH AIA TECHNOLOGIES LLC AFTER THIS OPPORTUNITY.Responsibilities:Provide technical assistance with computer hardware and softwareRelocate 200+ users from one desk area to new space.Recommend hardware and software improvements.Track customer issues and resolutionsQualifications:Previous experience in IT, customer service, or other related fieldsAbility to build rapport with clientsStrong troubleshooting and critical thinking skillsPositive and professional demeanorCompany DescriptionOur technicians are trained in handling a variety of IT Networks with or without hosted Servers, Wireless Access Points setup, PCI / HIPAA Compliant network configurations, VPN setup, software configurations and much more. We specialize in SMB IT Network Infrastructure setup and configurations.Our data & voice cabling solutions include CAT5e, CAT6, CAT7, and fiber optic cables to keep your business connected

Keywords: AIA Technologies LLC, Dallas , L1 Desktop Support Specialist, Other , Dallas, Texas

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