Process Fulfillment Representative- Titles

Company: Careerbuilder-US
Location: Colleyville
Posted on: January 26, 2023

Job Description:

Process Fulfillment Representative- TitlesCountry: United States of AmericaWHAT YOU WILL BE DOINGEssential Functions:Accurately complete title releases for paid in full loans & leases per published state guidelinesHandle incoming requests for additional release documents, copy of titles or title maintenance request in accordance with established measures/deadlines and assigned goals.Identifies and resolves escalated release issues within assigned scope.Notarize various business documents while maintaining proper records using state issued notary book and business notary logsSort and distribute daily incoming mailResearch accounts on the discrepancy reports from the title service vendorProcess and mail paid in full contracts and letters per published state guidelinesFollows all established standards of procedures and guidelines when processing transactions to protect the Consumer and Company.Documents and tracks all account activity in system of record.Maintains effective communication with all colleagues, customers and third parties.Provides daily support and resolution to all internal customers regarding escalated issues.Updates the system with proper documentation for research, tracking, reconciliation and repository purposes.Liaises with customers and third parties to resolve open issues in alignment to internal processes and external regulations.High School (High School) EnglishPrimary Location: - North Richland Hills, Texas, United States of AmericaOther Locations: - Texas-North Richland HillsOrganization: - Santander Consumer USA Inc.

Keywords: Careerbuilder-US, Dallas , Process Fulfillment Representative- Titles, Other , Colleyville, Texas