Process Fulfillment Representative- Titles
Company: Careerbuilder-US
Location: Colleyville
Posted on: January 26, 2023
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Job Description:
Process Fulfillment Representative- TitlesCountry: United States
of AmericaWHAT YOU WILL BE DOINGEssential Functions:Accurately
complete title releases for paid in full loans & leases per
published state guidelinesHandle incoming requests for additional
release documents, copy of titles or title maintenance request in
accordance with established measures/deadlines and assigned
goals.Identifies and resolves escalated release issues within
assigned scope.Notarize various business documents while
maintaining proper records using state issued notary book and
business notary logsSort and distribute daily incoming mailResearch
accounts on the discrepancy reports from the title service
vendorProcess and mail paid in full contracts and letters per
published state guidelinesFollows all established standards of
procedures and guidelines when processing transactions to protect
the Consumer and Company.Documents and tracks all account activity
in system of record.Maintains effective communication with all
colleagues, customers and third parties.Provides daily support and
resolution to all internal customers regarding escalated
issues.Updates the system with proper documentation for research,
tracking, reconciliation and repository purposes.Liaises with
customers and third parties to resolve open issues in alignment to
internal processes and external regulations.High School (High
School) EnglishPrimary Location: - North Richland Hills, Texas,
United States of AmericaOther Locations: - Texas-North Richland
HillsOrganization: - Santander Consumer USA Inc.
Keywords: Careerbuilder-US, Dallas , Process Fulfillment Representative- Titles, Other , Colleyville, Texas
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