Diet Clerk
Company: UT Southwestern
Location: Dallas
Posted on: January 26, 2023
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Job Description:
Experience and EducationHigh school diploma or equivalent
required.Basic clerical and data entry experience
preferred.Customer Services or call center experience preferred.Job
DutiesProcess diet orders and updates patient information in
Computrition Hospitality Suite appropriately and quickly.Obtains
patient menu selections for all meals and enters information into
Computrition Hospitality Suite accurately and in a timely
mannerEffectively manages customer complaints and refers to
supervisor as appropriate. Verifies that customer issues have been
resolved.Processes, prints and distributes daily documents in a
timely manner. Including meal tallies, patient menus, nourishment
labels and tray tickets.Manages telephone calls promptly and
professionally, utilizing telephone etiquette techniques.Ensures
that all patients are fed in a timely manner. Processes late trays
effectively and ensures tray line begins promptly and runs
efficiently.Verifies accuracy of all patient trays. Makes telephone
calls to nursing units, as needed, for clarification of diet orders
or requests.Manages the special needs of patients, as indicated.
Makes telephone calls to patients to discuss menu options, food
preferences, etc.Assists in trouble shooting of computer problems
by calling Help Desk or alerting Manager. Complies with the
departmental performance improvement plan by managing patient
satisfaction surveys.Documents number of meals served following
each meal service and late trays served.Files all daily documents,
as needed. Ensures adequate supplies to maintain diet office
running efficiently, by communicating ordering needs to
Administrative Coordinator.SecurityThis position is
security-sensitive and subject to Texas Education Code 51.215,
which authorizes UT Southwestern to obtain criminal history record
informationUT Southwestern Medical Center is committed to an
educational and working environment that provides equal opportunity
to all members of the University community. In accordance with
federal and state law, the University prohibits unlawful
discrimination, including harassment, on the basis of: race; color;
religion; national origin; sex; including sexual harassment; age;
disability; genetic information; citizenship status; and protected
veteran status. In addition, it is UT Southwestern policy to
prohibit discrimination on the basis of sexual orientation, gender
identity, or gender expression.
Keywords: UT Southwestern, Dallas , Diet Clerk, Other , Dallas, Texas
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