Guest Services Associate
Company: Dallas Museum of Art
Location: Dallas
Posted on: January 27, 2023
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Job Description:
Job Type
Part-time
Description
Position: Guest Services Associate
Reports to: Assistant Manager of Guest Services
Classification: Non-Exempt, Part-Time
Benefits: not benefits eligible
Schedule: non-standard including evenings and weekends
Compensation: $15.00/hour
Mission: The Dallas Museum of Art is a space of wonder and
discovery where art comes alive.
The DMA will:
Place art and our diverse communities at the center around which
all activities radiate.
Scope of Position:
This position provides customer service, sales, relationship
management, and database maintenance support for the Dallas Museum
of Art. The primary focus of the position is to generate revenues
from DMA guests (Members and visitors) onsite, providing
exceptional customer service by addressing and resolving complaints
and inquiries; and assisting in the delivery of high quality
experiences that drive repeat Museum engagement and visitation.
Essential Functions:
Requirements
Education, Experience, and Certifications:
Key Qualifications:
Our Core Values
Act with Integrity: We are honest and ethical.
Build Inclusivity: We create spaces where everyone can feel like
they belong.
Communicate Respectfully: We listen intentionally and advocate for
diverse perspectives.
Embrace and Drive Change: We are innovative, creative, and
solutions driven.
Foster Connections: We collaborate around shared goals.
Maintain Balance: We encourage ourselves and each other to reflect
and recharge.
Remain Curious: We pursue personal and professional learning.
Equity, Diversity, and Inclusion Policy
The Dallas Museum of Art fosters equity, celebrates diversity, and
supports inclusion. We acknowledge that diverse backgrounds and
voices of visitors, volunteers, trustees, staff, and communities
represented in the collection make us stronger and better equipped
to make positive impacts locally, nationally, and
internationally.
Equity
Society's historical legacies and systemic barriers have created
disparities in the communities we serve. Knowing this, we strive to
expand and enhance arts opportunities for all.
Diversity
Many factors-including but not limited to race, religion, creed,
color, national origin, age, gender, sexual orientation, gender
identity, marital status, veteran status, disability, genetics,
economic backgrounds, and experiences-make individuals and groups
unique. Our goal is to ensure visitors, volunteers, trustees,
staff, and collections reflect this diversity.
Inclusion
We commit to listening to and learning from diverse voices and
perspectives. We create a vibrant and accessible social space that
encourages dialogue and the exchange of ideas through arts and
culture.
EOE
The Dallas Museum of Art is committed to building a culturally
diverse staff and is an Equal Opportunity Employer. The DMA
provides equal employment opportunities to all employees and
applicants for employment and prohibits discrimination and
harassment of any type without regard to race, color, religion,
age, sex, national origin, disability status, genetics, protected
veteran status, sexual orientation, gender identity or expression,
or any other characteristic protected by federal, state or local
laws.
Salary Description
$15/hour
Keywords: Dallas Museum of Art, Dallas , Guest Services Associate, Other , Dallas, Texas
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here to apply!
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