help desk representative
Company: Randstad US
Location: Dallas
Posted on: January 27, 2023
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Job Description:
help desk representative.+ dallas , texas (remote)+ posted
january 10, 2023**job details**summary+ $21 - $21.75 per hour+ temp
to perm+ high school+ category computer and mathematical
occupations+ reference989131job detailsjob summary:We are looking
for a local Dallas candidate for a remote Help Desk Representative
role. This candidate will work under direct supervision to provide
routine technical assistance to faculty and staff with respect to
computer problems related to information systems, hardware,
software, and/or telecommunications.location: DALLAS, Texasjob
type: Contractsalary: $21.00 - 21.75 per hourwork hours: 7am to
3pmeducation: High Schoolresponsibilities:1. Responds to phone
requests received by client services center from university staff
and faculty for assistance with problems in areas of computer
hardware, software, information systems, and/or
telecommunications.2. Monitors pending requests to ensure prompt
resolution of client problems.3. Maintains records and status of
activities.4. Keeps abreast of current developments and changes in
computer hardware, software, information systems, and
telecommunications.5. Resolves occasional computer,
telecommunications, or systems problems on site.6. Follows-up on
resolved client contacts.7. Performs other duties as
assigned.qualifications:+ Experience level: Entry Level+ Minimum 1
year of experience+ Education: High School (required)skills:+
Helpdesk (1 year of experience is required)Equal Opportunity
Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender
Identity, National Origin, Age, Genetic Information, Disability,
Protected Veteran Status, or any other legally protected group
status.At Randstad, we welcome people of all abilities and want to
ensure that our hiring and interview process meets the needs of all
applicants. If you require a reasonable accommodation to make your
application or interview experience a great one, please contact
HRsupport@randstadusa.com.Pay offered to a successful candidate
will be based on several factors including the candidate's
education, work experience, work location, specific job duties,
certifications, etc. In addition, Randstad offers a comprehensive
benefits package, including health, an incentive and recognition
program, and 401K contribution (all benefits are based on
eligibility).For certain assignments, Covid-19 vaccination and/or
testing may be required by Randstad's client or applicable federal
mandate, subject to approved medical or religious accommodations.
Carefully review the job posting for details on vaccine/testing
requirements or ask your Randstad representative for more
information.
Keywords: Randstad US, Dallas , help desk representative, Other , Dallas, Texas
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