Customer Service Representative

Company: ProLogistix
Location: Coppell
Posted on: March 19, 2023

Job Description:

summary:Prologistix is looking for a Customer Service Representative in Wyandotte. $18.50 per hour Temp to Hire Shift available: Monday-Friday 2:30pm-11:00pm, may need to train on a alternative shift. Customer Service Representative Job Duties: Assist customers and business partners via telephone and email Handle customer complaints in a calm, professional manner Diagnose, assess and resolve problems or issues Monitor progress of delivery routes Scan haul-away pods and verify stamps Process changes or cancellations to delivery orders ProLogistix Offers: Weekly Pay Paid training Medical, Dental, Vision and 401K Free online skill courses Discounts through Verizon and AT&T $100 Unlimited Referral Bonuses required-skills: Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. Warehouse experience It'd be great if you also have: 1-year related experience preferably within a call center environment Strong customer service skills and the ability to satisfactorily resolve issues Solid ability to multitask with exceptional organizational skills Ability to thrive under pressure while delivering solutions that exceed customer expectations Apply Now required-experience: 1 Year Experience

Keywords: ProLogistix, Dallas , Customer Service Representative, Other , Coppell, Texas