JAMF Specialist

Company: CYNET SYSTEMS
Location: Frisco
Posted on: March 19, 2023

Job Description:

Job Description:

• 
  
• Enterprise Mac support experience.
  
• Extensive JAMF Pro experience including Jamf Admin, Composer and other Jamf applications.
  
• Extensive knowledge of the MacOS file system.
  
• Demonstrated ability to develop customized solutions to meet business requirements.
  
• Advanced problem solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions.
  
• Demonstrated ability to prioritize workload and meet project deadlines.
  
• Ability to adapt in a dynamic work environment and make independent decisions
  
• Strong customer service focus.
  
• Excellent oral and written communication skills.
  
• Willingness to work a flexible schedule to accommodate project deadlines.
  
• Ability to adapt in a dynamic work environment and make independent decisions
  
• Strong customer service focus.
  
• Excellent oral and written communication skills.
  
• Willingness to work a flexible schedule to accommodate project deadlines.
  
  Qualifications :
  
  
  • 
    
  • College degree in Information Systems or related field, or equivalent work experience.
    
  • 6-12 years' experience in Information Technology.
    
  • Day-to-day production support of the Jamf Pro environment supporting multiple IT business units.
    
  • Extensive experience on macOS and iOS devices.
    
  • Security software management and deployment via customized policies.
    
  • Management and implementation of Apple Business Manager (DEP/VPP).
    
  • Smart groups with custom queries and Static groups.
    
  • Knowledge of Jamf Pro Cloud and On-Prem management.
    
  • On-Prem Jamf Cloud upgrade knowledge will be a plus.
    
  • Usage and implementation of Extension Attributes.
    
  • Automation via scripting will be a plus.
    
  • Knowledge of VPN apps management and deployment via customized policies and injected server details.
    
  • Management of macOS upgrades and provisioning.
    
  • Excellent troubleshooting skills for issues related to macOS and applications.
    
  • Drive Problem Management with focus on RCA and proactive problem management.
    
  • Experience with the installation and configuration of security tools on macOS.
    
  • Advanced understanding of Configuration profiles, like PPPC, custom profiles of security apps, enterprise Wi-Fi etc.
    
  • Knowledge of macOS AD binding.
    
  • Implementation of Conditional Access policies via macOS integration.
    
  • Meeting SLAs for trouble tickets and other customer related issues.
    
  • Understanding of deployment/patching phases.
    
  • Implement and maintain processes around the Systems architecture.
    
  • Have hands & depth experience with JAMF & macOS.
    
  • Have experience on macOS & App packaging & Repackaging and Testing skills.
    
  • Implement and maintain processes around the Systems architecture.
    
  • Have hands & depth experience with JAMF & macOS.
    
    

Keywords: CYNET SYSTEMS, Dallas , JAMF Specialist, Other , Frisco, Texas