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Patient Care Call Coordinator

Company: The Judge Group
Location: Coppell
Posted on: March 20, 2023

Job Description:

Location: Coppell, TX
Description: Our client is currently seeking a Patient Care Call Coordinator to work onsite in Irving TX. This job will have the following responsibilities:

  • Manage the internal/ external referral process and daily referral reconciliation gathering required information and documents needed, working them accordingly in compliance with established timelines
  • Answers telephone and assists caller through the phone queue with scheduling and other needs based on the call type
  • Deliver quality customer service, managing the referral process professionally and in a timely manner maintaining professionalism and a positive attitude with all internal and external customers/peers
  • Ability to work independently
  • Obtain and update prior authorizations and referral authorizations for both internal and external specialty offices Qualifications & Requirements:
    • High school diploma or GED equivalent required -
    • Health Care related experience 1+ years -
    • Customer service experience 1+ years -
    • Effective verbal and written communication skills -
    • Efficient proficiency in Microsoft Office applications including: Excel, Word and Outlook -
    • Able to navigate through multiple software and computer technology Please email a resume to mbondi@judge.com for immediate consideration
      This job and many more are available through The Judge Group. Find us on the web at

Keywords: The Judge Group, Dallas , Patient Care Call Coordinator, Other , Coppell, Texas

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