Patient Access Specialist
Company: Disability Solutions
Posted on: February 9, 2024
(United States of America)Standard Weekly Hours:18Summary:The
Patient Access Specialist provides access to services provided at
the hospital and/or clinic. This position is primarily responsible
to facilitate the patient registration flow by gathering patient
demographic and third party information with a high degree of
accuracy. This position requires a high level of customer service
skills to establish and enhance positive relationships with
patients, co-workers and families. Critical to this position is
understanding the revenue cycle and the importance of evaluating
and securing all appropriate financial resources for patients to
maximize reimbursement to CCMC. This position also requires timely
completion, preparation, and deployment of legal, ethical and
compliance related documents that must be presented and thoroughly
explained to the patient at the time of registration. The PAS is
responsible for maintaining a sound knowledge of JCAHO, Patient
Rights and Responsibilities, HIPAA, HMOs, PPOs, Commercial Payors,
and departmental/System policies and procedures. Maintain knowledge
of all tasks performed in the various Patient Access Service areas
is necessary to provide optimum internal and external customer
satisfaction. This position does not provide patient care but may
be performed in a patient care area.Qualifications:
- Registration is a twenty-four (24) hour seven (7) day a week
operation functioning as the nucleus of accurate patient
information, with direct public interface and timely service,
therefore, the Patient Access Specialist must be detail oriented,
personable, calm, flexible, honest, and capable of handling
difficult situations with tact and diplomacy.
- High School diploma or equivalent required.
- Ability to type, spell, write or print legibly with general
knowledge of personal computers required.
- Strong interpersonal communication, documentation and customer
service skills required.
- 1 years of Health Care experience required in an inpatient or
- Medical terminology preferred.
- Knowledge of health care insurance and managed care
preferred.About Us:Cook Children's is an EOE/AA,
Keywords: Disability Solutions, Dallas , Patient Access Specialist, Other , Prosper, Texas
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