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Medication Access Specialist

Company: Prestige Staffing
Location: Dallas
Posted on: February 10, 2024

Job Description:

Contract to Hire Medication Access Specialist for Baylor Scott & White Health in Dallas, TX 75226

Pay Range: $16/hr. - $18/hr.

Duration: 90 days contract to perm hire

Location: Onsite at: 301 N Washington Ave., Dallas, TX 75226
May become remote after training

Work Schedule: Mon-Fri 8:00am - 5pm (1hr for lunch)
Schedule: Hybrid (train on site and transition to remote- May need to return to site for additional training if not meeting expectations.) Certifications/Degree Requirements: Texas Pharmacy Technician or LVN certifications, must be in good standing. Top skills: Call center experience. On base Experience. Epic experience. Previous experience in handling refill requests or Prior Authorizations. JOB SUMMARY: Coordinates with providers and local pharmacies in the area to assist in the technical aspects of the distribution of medication refills and related functions for improving patient care. This is a high volume position that requires attention to detail. The position will have direction from clinic physician leadership protocols and direct reporting to clinic nursing leadership. WHAT IS EXPECTED (Essential Functions): WORKS AS PATIENT LIAISON BETWEEN THE PHARMACY AND THE PROVIDERS AT THE CLINIC. Receives and processes all requests for medication refills by fax, phone, person to person and by electronic format. Works with physicians to ensure refill protocols are in place. Uses clinic protocols and researching patient information to assist care providers with medication refills. Corresponds with insurance companies regarding prior authorizations for medications. WORKS TO CONTRIBUTE TO A QUALITY WORK ENVIRONMENT. Communicates with relevant personnel regarding medication distribution in a courteous and prompt manner. Keeps all patient information confidential. Answers incoming phone calls and responds to the needs of the caller and/or directs them to the appropriate person for service in a professional manner. KNOWLEDGE, SKILLS, AND ABILITIES: Ability to type 35+ WPM. Skill in researching and finding resolutions to problems. Ability to work with patients in a courteous and friendly manner. Skill in working with nurses and doctors to expeditiously process adequate responses. Knowledge of Microsoft Office applications and the ability to learn DWP, Sequoia, and other required programs. Knowledge of basic pharmacology. The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Baylor Scott & White Healthcare.

Keywords: Prestige Staffing, Dallas , Medication Access Specialist, Other , Dallas, Texas

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