DallasRecruiter
the smart solution for Dallas jobs

Work at Home Bilingual Customer Retention Expert (English / Spanish)

Company: Mommy Jobs On Line
Location: Euless
Posted on: April 18, 2019

Job Description:

Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLJenniferA when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs On Line, Dallas , Work at Home Bilingual Customer Retention Expert (English / Spanish), Other , Euless, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Merchandise Coordinator
Description: At The TJX Companies, Inc., our mission is to exceed the expectations of our customers, every day. We strive to deliver exceptional value in an atmosphere that's friendly and fun.To accomplish this, we (more...)
Company: T.J. Maxx
Location: Allen
Posted on: 04/21/2019

Intern-Security Architecture
Description: Summary: Global Payments is hiring a Intern for our Security department this school year. This Intern will work directly with our architecture team. The intern will help research and analyze new and existing (more...)
Company: Global Payments Inc.
Location: Plano
Posted on: 04/21/2019

Seasonal Jobs - Drive with Lyft - Make $1000 in your First Month, Guaranteed
Description: What is Lyft br br Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to be a Lyft driver is the perfect opportunity for you to set your own schedule (more...)
Company: Lyft
Location: Quinlan
Posted on: 04/21/2019


Work From Home Jobs - Drive with Lyft - Make $1000 in your First Month, Guaranteed
Description: What is Lyft br br Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to be a Lyft driver is the perfect opportunity for you to set your own schedule (more...)
Company: Lyft
Location: Wills Point
Posted on: 04/21/2019

Current College Students - Stores Executive Intern - Little Rock, AR
Description: One of the world's leading and most recognized brands comes to life in our stores, where guests are still captivated by everything that made them fall in love with Target. Our approximately 1800 locations (more...)
Company: Target
Location: Dallas
Posted on: 04/21/2019

Seasonal Jobs - Drive with Lyft - Make $1000 in your First Month, Guaranteed
Description: What is Lyft br br Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to be a Lyft driver is the perfect opportunity for you to set your own schedule (more...)
Company: Lyft
Location: Greenville
Posted on: 04/21/2019

Life Insurance Advisor (100% commission, remote, free leads,
Description: Join ASSURANCE, and access our leading edge insurance selling platform as an independent, licensed agent. Ours is the first and only platform to pair top insurance agents with data-driven technology to (more...)
Company: Assurance
Location: Garland
Posted on: 04/21/2019

Research Associate Dean
Description: System Identification Number: 6002123 Posting Origination: UNT Department: College of Health Public Service 135100 College/School: College of Health and Public Service http://hps.unt.edu Rank/Title: (more...)
Company: UNT Office of the Provost
Location: Denton
Posted on: 04/21/2019

Change and Compliance Intern
Description: Copart is looking for a motivated intern to work as a Change and Compliance Coordinator, applying the current change management process and policy and supporting deployment of development changes required (more...)
Company: Copart
Location: Dallas
Posted on: 04/21/2019

Sr. Associate, Data & Analytics Modeler, Machine Learning
Description: Innovate. Collaborate. Shine. Lighthouse KPMG's Center of Excellence for Advanced Analytics has both applied data science, AI, and big data architecture capabilities. Here, you'll work with a diverse (more...)
Company: KPMG
Location: Dallas
Posted on: 04/21/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Dallas RSS job feeds