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Student Assistant - Front Desk Assistant (Work-Study)

Company: University Of North Texas At Dallas
Location: Dallas
Posted on: September 15, 2019

Job Description:

This is a Federal Work Study position created to help support the academic success and retention of UNT Dallas students. The front desk student assistant serves as a team member in the Learning Commons, works closely and under the supervision of the Learning Commons Academic Program Manager and Administrative Coordinator, and may work with students to some capacity. The front desk student assistant would serve as the first point of contact for students, faculty, staff, and visitors.Duties may include, but are not limited to:* Meticulous record keeping, file management, and organization for the Learning Commons.* Maintaining supplies inventory by checking stock to determine inventory level; anticipating needed supplies; drafting supply order forms in order to expedite process; verifying receipt of supplies.* Restocking Learning Commons resources as needed.* Devising flyers, signs, and other marketing material for the Learning Commons, as well as completing some scanning/imaging as needed.* Answering basic phone calls and replying to email inquiries regarding the functions of the Learning Commons.* Interpreting and clarifying Learning Commons procedures to faculty, administration, staff, students, tutors, and visitors.* Maintaining contact and liaison with other University offices, administrative officers, and executive officers of external agencies.* Ensuring operation of equipment by completing preventive maintenance requirements; contacting I.T. and other necessary parties for repairs; maintaining equipment inventories; evaluating new equipment and techniques and labeling as necessary.* Assisting coordinator with special assignments, projects, and events.* Aiding coordinator in developing and maintaining organization and staffing plans (peer tutors, meetings, training).* Assisting students in scheduling appointments for the Writing Center and overseeing Writing Center/Tutor appointment schedule; encouraging students to be prepared for their appointments.* Check students in for STEM tutoring.* Directing the daily in-and-out flow of students in the Learning Commons.* Keeping tutoring areas clean, organized, and decorated.* Following appropriate safety procedures and security measures related to work performed.The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices. The University of North Texas System immediately investigates and takes remedial action when appropriate.The University of North Texas System also takes actions to prevent retaliation against individuals who oppose a discriminatory practice, file a charge, or testify, assist or participate in an investigative proceeding or hearing.Minimum QualificationsCurrently enrolled University student in good standing and making satisfactory progress toward completion of a degree or certification program. Applicants must possess the following:* Must be work-study eligible* Excellent customer service skills, as well as effective oral and written communication skills.* Working knowledge of Microsoft Office computer applications (i.e. Word, Excel, PowerPoint, Outlook).* Some knowledge of office practices and procedures, including filing and recordkeeping.* Demonstrated ability to comprehend and follow oral and written instructions accurately.* Good interpersonal skills and ease in relating to people from varying educational, cultural and social backgrounds.* Responsible, reliable and punctual.* Ability to learn assigned tasks readily, to adhere to prescribed routines, and to develop some skill in the operation of common office equipment.* Skilled in evaluating facts or situation to route calls/customers appropriately.* Skilled in English composition, grammar, spelling, punctuation and basic math.* Strong ability to work independently and make decisions within the framework of broad goals and objectives.Preferred Qualifications* Ability to maintain effective working relationships with other employees and with the general public, and to deal with public relations problems courteously and tactfully.* Ability to work under considerable pressure, to adjust to constant changes, to handle multiple tasks, and to coordinate the work of others as necessary.* Ability to keep complex records; to assemble and organize data of complete nature, and to prepare and submit reports in acceptable formats.* Advanced Proficiency/fluency of Spanish or other foreign languages preferred but not required.* Experience working with university systems preferred.* Knowledge of FERPA preferred but not required.Physical requirements necessary to perform essential job functionsWork is primarily sedentary. Sits comfortably to do the work; however, there may be some walking, standing, bending, or lifting items weighing up to 15 pounds.

Keywords: University Of North Texas At Dallas, Dallas , Student Assistant - Front Desk Assistant (Work-Study), Other , Dallas, Texas

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