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Experienced Collector

Company: U.S. Laboratories
Location: Plano
Posted on: November 11, 2019

Job Description:

Primary Responsibility: Research delinquent balances (debits and credits) Collect or schedule payment on past due or short paid invoices Set up repayment plans and new terms of sale (with approval of supervisor) Manage inbound and outbound collections calls and correspondence Locate delinquent customer accounts through various means, written correspondence, phone contact, and making arrangements for payment Meet daily contact quota Process and review account adjustments, researching account adjustments as needed to determine cause Requirements: - 2+ years of B2B collections - Intermediate level MS Excel experience (Pivot Tables, Sorting Data, and Reconciling) - Ability to reconcile Customer accounts - High school diploma - Strong communication skills, both verbally and in writing Soft Skills: - Solid negotiation, problem solving and resolution skills - Quick learning agility, resourceful, self-motivated, and works independently - Experience multi - tasking and adjusting schedules to meet deadlines in a fast - paced environment - Strong Analytical Skills

Keywords: U.S. Laboratories, Dallas , Experienced Collector, Other , Plano, Texas

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