Stockwave Senior Performance Consultant

Company: Cox Automotive
Location: Lake Dallas
Posted on: January 15, 2021

Job Description:

Primary Location: 13737 Noel Rd, Dallas, TX, USA Division: Cox Automotive Job Level: Individual Contributor Travel: Yes, 5 % of the Time Schedule: Full-time Shift: Day Job Requisition Number: 210409 The Sr. Performance Consultant is responsible for the retention of all assigned vAuto Stockwave clients. This involves coaching all account users in directing best practices to support clients in the attainment of their vehicle purchase needs. This position is remote/work from home and can be located anywhere within the U.S. Retain assigned client accounts in line with goals. Partner with client to coach/teach/train vehicle sourcing best practices. Build relationships with key users & decision maker. Where identified, partner with our Performance Managers on client engagements. Manage engagements across assigned client base in line with daily goals. Ensure effective set up and execution of key activities in the pre-launch process of new clients. Analyze client software utilization data to identify at risk scenarios and or other corrective actions. Proactively address a t risk situations with client base. Schedule and manage calendar/client meeting invitations across client base. Maintain a solid working knowledge of all related product functionality. Effectively communicate product enhancements/changes as and when required. Harvest and upsell to current clients when and where applicable. Wow clients with exceptional customer service and support. What''s In It For You? Compensation includes a base salary of $59,500 to $70,000. Salary may vary outside of anticipated range based on factors such as the ultimate location of the position and the selected candidate''s experience. Position is eligible for incentive compensation to include monthly variable compensation. Benefits of working at Cox include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Youll work in a culture that truly values your role and you as a person. We get that recognition is important, and Cox works to uplift and celebrate those who help make us successful every day. As part of the Cox team, youll be a part of building a better future. Our employees are a powerful force for good. Qualifications: Must possess a minimum of 5 years retail automotive dealership experience including at least 2 years in a senior role Minimum of 2 years of experience with responsibilities in sourcing and buying vehicles. Experience in working with software solutions advantageous. Must possess strong organizational skills. Must have excellent communication & interpersonal skills and have the ability to communicate at all levels. Must have excellent telephone manner & verbal presentation skills. Experience in webinar communications advantageous. Occasional travel for in-store engagements. Experience with SalesForce CRM would be advantageous. Must be computer literate (including Excel, Outlook & Word). BA/BS Degree OR an equivalent of experience and education Who We Are About Cox Automotive Theres nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto. About Cox We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions Cox Communications and Cox Automotive are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes. by Jobble

Keywords: Cox Automotive, Dallas , Stockwave Senior Performance Consultant, Professions , Lake Dallas, Texas