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Presales Consultant

Company: HCL Technologies
Location: Dallas
Posted on: February 25, 2021

Job Description:

Technology/Tool Sets: ITSM Tools (ServiceNow, Remedy, etc.), ServiceNow Discovery, Software Asset ManagementSkill Profile: --- Strong client facing skills--- Strong communication skills and experienced in communication at executive level--- Strong Process Analysis / Requirement gathering skills--- Fluent English--- Experience in architecting and deploying tools--- Ideally, Consulting experience and/or certification as Technology Architect--- Experience as solution architect or business consultant in a client-facing capacity.--- Technology Architect certification preferred--- IT Operations experiences--- ITIL Foundation is preferred--- Coordination, negotiation, and persuasion skills--- Ability to work with all levels of client and internal resources--- Strong verbal and written communication skills with the ability to communicate technical information in non-technical languageRoles and Responsibilities:* Manage and coordinate involved technology teams in on- and offshore locations across multiple regions* Develop technical solution design and create corresponding cost estimates* Present and discuss solutions with client executives* Present technology solution to internal executive approvers* Help clients to simplify and improve their operations by developing business cases, analysing clients as-is processes and creating technology solutions that support the client business drivers* Facilitate client workshops, document business requirements and develop them into a proposed business case and solution design* Act as customers' key contact on the proposed technology solution* Responsible for creating SOW for the proposed solution* Responsible for transitioning the solution to the Build team for implementation upon contract signature* Assist the sales team in the qualification of customer needs* Participation across the sales lifecycle on acquiring strategic customers* Provide mentoring and training to peers, colleagues and partners* Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and remotely.* Generation of product demo scripts and scenarios and maintaining demonstration environment(s)* Responding to Request for Information/Proposal documents* Staying current on product developments/releases to a level required for demo and POC/POV* Staying current on competitive analyses and understanding differentiators between the company and its competitors* Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security, etc.* Act as the subject matter expert at Executive briefings / marketing events

Keywords: HCL Technologies, Dallas , Presales Consultant, Professions , Dallas, Texas

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