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IT Analyst III

Company: Kforce
Location: Dallas
Posted on: November 22, 2021

Job Description:

Kforce has a client in Dallas, TX that is seeking an IT Analyst III. Responsibilities: * The IT Analyst III will assist in determining product deployment and rollout calendar with glide path to customer adoption, including definition of product registration activities * Establish, maintain, and adhere to appropriate compliance and controls related to business processes and product development * May manage complex customer and vendor/Technology Solutions Provider (TSP) implementations; May lead activities around customer and TSP readiness for successful product adoption * Provide strategic product expertise and guidance on significant matters; Oversee development of product documentation, FAQs, and other reference material for internal and external audiences; Develop approach for customer Training (internal or external) through webinars, focus group engagements, lender advisory panels or onsite visits * IT Analyst III may work with Strategic Marketing and Insights teams to design and develop marketing strategies; Develop communications plan including internal/external readiness, release notes, lender letters, Guide Announcements for product rollout; Manage effective product launch and timely adoption * Provide SIMs marketing support to ensure product competitiveness; May lead production issues/incident triage resolution * Monitor product performance and ensure legal compliance and/or adoption readiness * Monitor and track regulatory mandate compliance and/or adoption readiness; Recommend enhancements * Help cross functional teams in discovery for product by obtaining insights from stakeholders, including Customer, CDT, CXD and Marketing; May partner with lenders and customers on new business strategies * In this role, the IT Analyst III synthesizes data and dissemination of insights to assess market needs and competitive product opportunities * Must have Single Family Acquisitions, Custody and Secondary Market domain expertise * Must understand the overall Capital Markets committing and delivery process for single family lenders * Must have good understanding of the different Lender/customer industry delivery file XML formats such as MISMO/ULDD, 1003/ULAD, UCD * Must be highly organized with project management experience * Successful track record working in Scaled Agile environments preferred * Demonstrated success building consensus, monitoring progress and results as well as providing findings on significant matters. * Experience soliciting customer feedback and responding to product-related inquiries * Ability to effectively collaborate with stakeholders to vet product ideas and influence decision making on product enhancements * Strong analytical skills in sourcing insights, identifying best practices and opportunities * Risk and controls experience * Experience in creating end user training materials preferred Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.*Compensation Type:*Hours

Keywords: Kforce, Dallas , IT Analyst III, Professions , Dallas, Texas

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