Apartment Maintenance Technician (Lead)

Company: M Group Residential
Location: Dallas
Posted on: May 16, 2022

Job Description:

Job Description The Lead Maintenance Technician plays a vital role by overseeing the maintenance department and all aspects of the community needs. You will lead our maintenance team within a dynamic, fast-paced environment where no two days are the same. Our Leads are responsible for maintaining the overall physical condition of the community, providing top-notch customer service and managing and supporting a team focused on representing our brand in the most professional and positive way. At M Group Residential, our greatest investment is in our talent. By encouraging a corporate culture centered on character, we attract and retain impressive teams comprised of top performers who value customer service. We are in the people business. We follow the Golden Rule, and treat others the way we want to be treated. A cornerstone of our business is integrity. Having fun is a hallmark. Joining our team is joining the best We are currently looking for an experienced Maintenance lead to join our team at a property in Arlington, TX. FINANCIAL Works with Community Manager to determine maintenance budget. Submits all vendor/contractor invoices to Community Manager for approval and submission to the Accountant PERSONNEL/SUPERVISORY Works with Community Manager to hire, terminate, train/coach, manage and lead all maintenance staff. Conduct appropriate training & development of staff to meet intellectual, emotional and financial compensation needs for each team member and facilitate a comprehensive succession plan. Schedule & direct supervision of all in-house and/or vendor work ADMINSTRATIVE/OFFICE Meet daily with Community Manager to communicate & manage the workflow of all service requests, make readies and special projects. Organize & file appropriate reports, leases and paperwork daily. Manage work-order log book and make-ready check lists. Maintain an up-to-date Material Safety Data Sheet Manual at all times. MAINTENANCE & SAFETY Ensure that the appearance and physical aspects of the community exceed MGR's established standards by physically walking/inspecting the property daily, making repairs & submitting report to the Community Manager as needed. Must immediately notify the Community Manager of any illegal conduct by a vendor, resident or employee. Accompany outside vendors on service request calls for occupied apartments when necessary. Interpret company policies to workers and enforces safety regulations. Schedule & perform all preventative maintenance as well as "special projects" RESIDENT RELATIONS Accepts service requests from residents for prompt processing. Maintain positive customer service and "can do" attitude at all times. Requirements EDUCATION/EXPERIENCE 3-5 years of related experience & training required Heating, Ventilation & Air Conditioning (HVAC) Certification strongly encouraged. Certified Apartment Maintenance Technician (CAMT) is recommended. Strong written and verbal skills in English & Spanish preferred. Strong customer service & conflict resolution understanding and experience preferred. Candidates MUST be able to pass criminal background check and drug test. M Group Residential is an Equal Opportunity Employer. This Company Describes Its Culture as: Detail-oriented quality and precision-focused Innovative innovative and risk-taking Aggressive competitive and growth-oriented Outcome-oriented results-focused with strong performance culture People-oriented supportive and fairness-focused Team-oriented cooperative and collaborative Pay Frequency: Bi weekly or Twice monthly Typical end time: 5PM Typical start time: 8AM This Job Is Ideal for Someone Who Is: Dependable more reliable than spontaneous People-oriented enjoys interacting with people and working on group projects Adaptable/flexible enjoys doing work that requires frequent shifts in direction Detail-oriented would rather focus on the details of work than the bigger picture Achievement-oriented enjoys taking on challenges, even if they might fail Autonomous/Independent enjoys working with little direction Innovative prefers working in unconventional ways or on tasks that require creativity High stress tolerance thrives in a high-pressure environment Company Description M Group Capital is a real estate investment company that specializes in the acquisition and asset management of multi-family property. Our mission is to identify, evaluate, renovate and stabilize income producing properties to increase value and provide strong returns for our investor partners. We take great pride in improving communities and are committed to transparency, integrity and financial success.

Keywords: M Group Residential, Dallas , Apartment Maintenance Technician (Lead), Professions , Dallas, Texas