Systems Coach

Company: XPO Logistics
Location: Frisco
Posted on: May 16, 2022

Job Description:

Solutions driven success. XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. As the Systems Coach, you will partner with branch leaders and the IT team to develop and design individual and group training. On our team, you'll have the support to excel at work, and the resources to build a career you can be proud of. Pay, benefits and more.We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan. What you'll do on a typical day:

• Act as a product/systems champion across the enterprise; advocate for new functionality and system awareness in the branch and during training sessions
• Partner with team leads to define resource requirements, coordinate assignments and resources, and provide quality reviews; design, prepare and maintain training and course materials utilizing new and innovative techniques
• Share feedback on the system with appropriate resources, whether from the end-user's perspective or in partnership with IT
• Coordinate new and changed processes within the department to ensure continuous competency and effectiveness; schedule and conduct training programs
• Conduct needs assessments and gap analyses for developing training programs and determining delivery cadences
• Develop, review and revise dynamic and interactive lesson plans, student outlines, media, practical applications and evaluation materials
• Manage quality control and quality assurance reviews, including surveying target audience at multiple points to determine effectivenessWhat you need to succeed at XPO:At a minimum, you'll need:
  • Bachelor's degree or equivalent related work or military experience
  • 1 year of experience using Freight Brokerage systems
  • Ability to travel 25% of the timeIt'd be great if you also have:
    • Bachelor's degree in Transportation
    • Experience working in a Transportation Management System (TMS) format, from an end-user perspective
    • Systems training experience
    • Experience using XPO Connect and Freight Optimizer
    • Ability to interview technical experts, understand processes and convert technical documents into training materials that clearly and effectively communicate roles/responsibilities and their impact on expected business resultsBe part of something big. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
      The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
      Review XPO's candidate privacy statement here.
      
      

Keywords: XPO Logistics, Dallas , Systems Coach, Professions , Frisco, Texas