Remote OSI System Technician
Company: Saint-Gobain
Location: Dallas
Posted on: June 25, 2022
Job Description:
OSI System TechnicianLocation: Remote
Job Summary
- Infrastructure Systems Technician maintains the server and
infrastructure in all North America and Canada by tracking
infrastructure activity, performing upgrades of OS software,
maintaining server hardware, addressing technical problems, and
improving efficiency by evaluating system functions. Infrastructure
Systems Technician are tasked with ensuring all DSI guidelines and
security doctrine are in compliance and reporting on global
objectives around OSI. On-Site Infrastructure Systems Technician
are responsible for managing business/customer needs and
expectations and working closely with the business on
infrastructure project.
#1 "This Job Matters"What's the job?
- Day to day activities will include server operations, system
development projects, capacity planning, customer relations, and
technical documentation.
- This position must provide support to all businesses within the
U.S. and Canada while managing a large group of virtual employees
while maintaining consistent support and service.
- An estimated 20% travel will be involved. Visits to other
plants within North America. Working hours are normal business
hours but will require occasionally working outside of those
hours.
- This is a remote position that is responsible for all location
in the US and Canada. Any interruption in service can have a
dramatic impact on our ability to service our internal or external
customers. The candidate will also have access to extremely
confidential information via the computer systems and PC's that
they have access to. It is important that these persons are aware
of and adhere to the anti-snooping policy that has been set down by
the corporation. They are responsible to monitor and assist in
developing our most important asset - our people.
Required Qualifications
#2 "Your Skills Matter"What do you bring?.
- Required education level - High School Degree, Four-year
university degree or college diploma in the field of computer
science or 5-7 years of equivalent work experience. Work experience
consists of managing and configuring enterprise infrastructure
solutions and equipment.
- Skills and attributes that are essential for this position are
strong communication skills, attention to detail, and the ability
to prioritize and execute tasks in a high-pressure environment and
make sound decisions in emergency situations. The OSI System Tech
will need to be able to solve various software and equipment
failure problems. 75% of the problems will be standard IT problems
that occur in other industries. The remaining 25% of the problems
are specific to Saint Gobain and will require unique
solutions.
- The incumbent will have responsibilities to analyze and resolve
problems related to On Site Infrastructure and Industrial
Infrastructure. These problems will be reported through the user
service desk or will be identified by the incumbent. The position
will require specific training and knowledge to enable cause/effect
analysis and ample know-how for the incumbent to resolve the
problem independently or contact the proper resource to assure a
timely resolution.
- Key technologies include Microsoft Server Operating Systems,
VMWare, Server hardware support and configuration.
Additional Information
"You Matter to Us"What are our perks?We provide unique options to
fit your unique lives! Our Total Rewards Program is customizable to
accommodate your needs. Our menu of flexible options includes, but
is not limited to:
- Excellent healthcare options: Medical, vision, prescription &
dental
- Family Focus & Balance: Parental leave, paid time-off and
Employee Assistance Program
- Financial Security: Competitive 401(k), Company-funded
Retirement Accumulation Plan and Employee Stock Purchase Program
(PEG)
- Tuition Reimbursement: Continuing education for every season of
your career
- Pet Insurance options: Insurance plan & prescription discount
program for your furry friends
- Employee Recognition Programs
- PerkSpot: Our exclusive one-stop online discount
marketplace
- LiveWell: Rewarding you for living a healthy lifestyle
Company Summary
"What We Do Matters"Why work for us?At Saint-Gobain, our employees
have pride in belonging to an organization whose culture is made up
of these core values: Trust, Empowerment, & Collaboration. Our
company encourages diversity and inclusion in all its forms while
our products make the world a more beautiful, safer, and
sustainable home.
Saint-Gobain provides equal employment opportunities (EEO) to all
employees and applicants for employment without regard to race,
color, religion, sex, gender, sexual orientation, gender identity
or expression, national origin, age, disability, genetic
information, marital status, amnesty, or status as a covered
veteran in accordance with applicable federal, state and local
laws. Saint-Gobain is an equal opportunity employer of individuals
with disabilities and supports the hiring of veterans.
Keywords: Saint-Gobain, Dallas , Remote OSI System Technician, Professions , Dallas, Texas
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